Front Office Administrator in Ponte Vedra, Florida at K9s For Warriors Inc

Welcoming visitors by greeting them in person or on the telephone and notifying the appropriate team member(s) of arrivalProviding consistent K9s’ experience to each visitor and team member that is in alignment with K9s’ cultureAnswering a multiple line phone system with professional phone communication and etiquette, managing calls by routing them to proper extensions within the organization and sharing program information with callers; triaging various requests and directing as appropriateHandling, ordering, and inventorying of office supplies as needed with Senior Executive Administrator awareness/approvalSharing alternative options and resources with callers who are interested in our program but do not meet our applicant specifications Handle confidential information responsiblyAccepting and signing for mail, in-kind donations, and deliveries, then notifying and distributing them to correct recipients using office mailing system in a timely, organized mannerTrain Front Desk volunteers Managing several organizational-wide calendars to schedule meetings, deconflict requests, and ensure proper communication regarding space requests are handled in a timely mannerMonitoring several email accounts for the organization and promptly directing them to the correct department or team member Keeping the front desk resources up to date and keeping the area professionally organizedAssisting K9s’ Senior Executive Administrator with administrative needs for the Executive Team with confidentiality, efficiency and poiseProviding administrative support to company departments as needed, and as assigned by Senior Executive Administrator

Experience: 2+ years of professional administrative, reception, or customer service coordination experienceEducation: High School Diploma or GED equivalent; Associate or Bachelor’s degree preferred

Technical Skills: High proficiency with Microsoft Office Suite (Word, Excel, Outlook) and scheduling platformsCommunication: Elite verbal and written communication skills with a polished, customer-centric presentationAgility: Demonstrated talent for multitasking, forward thinking, attention to detail and independent problem-solving

Attention to Detail ConductCustomer OrientationEthicsIntegrityWritten and Verbal Expression

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.Ability to exert a moderate to extensive amount of physical effort, including stooping, crouching, twisting, turning, walking stairs, climbing, and lifting up to fifty (50) pounds individually. Exposure to unpleasant odors or sounds. Exposure to chemicals, loud noises, and inclement weather.