Medical Receptionist - Front Desk in Mishawaka, Indiana at PainPoint Health

Medical Receptionist
Monday-Friday | 8:00 AM-4:00 PM | $18-$19/hour | Full-Time (30 hours/week, up to 40 hours as needed)
Location: Mishawaka, IN 46545

Looking for a healthcare career with a predictable weekday schedule and a team that values exceptional patient care?
Join Michiana Surgery Center, a leading outpatient surgery center specializing in pain management, where you'll be the welcoming face of our practice while helping patients navigate their care in a collaborative, fast-paced clinical environment. If you enjoy helping others, staying organized, and making a positive first impression, this is an excellent opportunity to build your healthcare career.

Why You'll Love Working Here

• Monday-Friday schedule with evenings and weekends free
• Outpatient surgery center focused on quality patient care
• Opportunity to work closely with experienced physicians and clinical staff
• Supportive, team-oriented workplace
• Modern electronic medical record (EMR) technology
• Stable organization with opportunities for professional growth
• Meaningful role interacting with patients every day
• Competitive benefits package

About Michiana Surgery Center
Located in Mishawaka, Indiana, Michiana Surgery Center is a leading ambulatory surgery center specializing in pain management and minimally invasive procedures. Our board-certified physicians and experienced staff are committed to delivering exceptional, patient-centered care in a modern outpatient setting. We take pride in fostering a culture of compassion, teamwork, and clinical excellence while helping patients improve their quality of life.

What You'll Do
As a Medical Receptionist, you'll play an essential role in creating a positive patient experience while supporting the daily administrative operations of our surgery center.

• Welcome patients and visitors with professionalism and compassion
• Check patients in and out efficiently while maintaining accurate records
• Register patients and collect co-pays, deposits, and required documentation
• Schedule, reschedule, and confirm patient appointments
• Proactively fill open appointment slots by contacting patients on the waitlist
• Prepare new patient paperwork and maintain organized electronic medical records
• Create and update patient charts within the EMR system
• Answer incoming phone calls and direct inquiries appropriately
• Maintain patient confidentiality and comply with HIPAA requirements
• Prepare examination rooms and assist with administrative support as needed
• Communicate effectively with physicians, clinical staff, and patients
• Maintain an organized, clean front office environment
• Complete required annual training and comply with facility policies
• Perform other administrative duties as assigned

Qualifications

• High School Diploma or GED required
• Minimum one (1) year of experience in an administrative or front office role
• Minimum one (1) year of hands-on experience using Electronic Medical Record (EMR) systems
• Previous healthcare or medical office experience preferred
• Proficiency with Microsoft Office and basic computer applications
• Knowledge of medical terminology preferred

Skills for Success

• Exceptional customer service and patient-focused communication
• Strong organizational skills with excellent attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Professional, compassionate, and dependable demeanor
• Strong problem-solving and time management skills
• Ability to work independently while collaborating with a healthcare team
• Commitment to maintaining patient confidentiality and regulatory compliance
• Positive attitude and willingness to support coworkers when needed

Benefits
We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.
Health & Wellness

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA)
• Health Management Tools

Financial Protection

• Life & AD&D Insurance
• Accident Insurance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Emergency Travel Assistance Program
• Identity Theft Protection Services

Time Off & Retirement

• Paid Time Off (PTO)
• Paid Sick Time
• Company-Paid Holidays
• 401(k) Retirement Plan

Additional Perks

• DailyPay (on-demand pay access)
• Bonusly Employee Recognition Program
• LifeMart Employee Discount Program

Join Our Team
If you're looking for an opportunity to build your healthcare career while making a meaningful impact on patients' lives in a supportive outpatient environment, we'd love to hear from you. Apply today and become part of the exceptional team at Michiana Surgery Center.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.