Intake & Wellness Tech I in Fort Worth, Texas at Humane Society of North Texas

About Humane Society of North Texas

Founded in 1905, the Humane Society of North Texas is the oldest animal welfare organization in the Dallas/Fort Worth area. HSNT serves animals in need by providing services such as pet adoptions, spay/neuter surgeries and low-cost vaccinations, returning lost pets to their owners, cruelty investigations and humane euthanasia. We operate two pet adoption centers in Tarrant County as well as PetSmart and PetCo Cat Adoption Centers and an equine ranch located in Johnson County.

Essential Functions of the Position

● Care for, feed, monitor, medicate and perform minor treatment on animals in the care of HSNT

● Assist team with examinations on all animals in the care of HSNT

● Maintain daily inventory of animals in the care of HSNT

● Report observed health or behavior issues to Intake and Wellness Manager, Asst. Manager or Technician IV

● Clean and disinfect assigned areas in compliance with standard operating procedures ● Move animals from kennels to surgery and then returned to kennels once recovered from surgery

● Remove trash from Intake & Wellness area and take to dumpsters

• Mopping all areas within the medical department
• Animal enrichment within the Intake & Wellness department
• Walking dogs that are kenneled in the Intake & Wellness department
• Make surgery packs and use autoclave machine to sterilize

● Maintain inventory of medical and shelter supplies while reporting shortages as needed ● Maintain equipment and supplies in working condition and report any problems or needed repairs to supervisor

● Represent the Humane Society of North Texas by providing compassionate customer service and focus

● Protect confidential information

● Report to work at assigned start time; go to/return from breaks and lunch at assigned times; leave work at assigned shift end

● Additional tasks assigned by supervisor

● Ability to maintain positive working relationships with all employees at all times

Major Responsibilities

● Monitor and provide treatment for animals within the organization

● Safe, humane, and appropriate animal handling and restraint

● Maintain medical records and notes in accordance with the law accurately

● Assist in performing intake exams on canines, felines, rabbits, and other species

● Assist medical staff with medical and behavioral evaluations

● Provide compassionate customer service and focus

● Proper maintenance, storage, and handling of departmental supplies, such as, but not limited to, vaccines, diagnostic testing supplies, medications and cleaning equipment/supplies

Knowledge, Skill, and Abilities Needed to Perform the Essential Functions of this Position ● Knowledge of proper procedures for daily cleaning, disinfection, and deep cleaning of all areas

● Knowledge of appropriate daily feeding and water intake of all animals in the care of HSNT

● Knowledge of proper dilutions for cleaning/disinfecting solutions used at HSNT ● Ability and desire to learn appropriate shelter intake procedures for canines, felines, and other species

● Knowledge of accurate medical record entry according to the law

● Has completed or has the ability to complete the Fear Free Shelter Program (including bonus courses) within 60 days of hire

● Demonstrate appropriate animal handling and restraint techniques

● Knowledge of Humane Society of North Texas policies, procedures, and protocols ● Knowledge of appropriate utilization of personal protective equipment (PPE) ● Ability to meet physical demands required such as using a step stool or ladder to reach or stooping and crouching

● Ability to multitask in high stress, high volume environment

● Ability to follow directions with attention to detail

● Ability to complete tasks and assignments accurately with minimal supervision and in a timely manner

● Ability to maintain positive working relationships with all employees at all times ● Follow and uphold the mission of the Humane Society of North Texas ● Working knowledge of various breeds, illness, injury, and medical conditions ● Ability to safely and respectfully handle animals that are fearful and/or aggressive ● Ability to represent the Humane Society of North Texas in a professional manner at all times with the public, volunteers, and staff

● Ability to create and sustain positive working relationships within the Humane Society of North Texas with team members of all other departments, volunteers, and the public ● Knowledge and ability to accurately work with detailed information in paper and digital format

● Ability to read, write and communicate effectively

● Ability to learn and quickly adapt to changes in programs and procedures

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this role

● This position regularly requires standing, walking, sitting, and reaching with hands and arms, as well as stooping, kneeling or crouching

● This position must be able to regularly lift and/or move up to 40 pounds without assistance and up to 80 pounds or more with assistance

● Specific vision abilities are required for this position including but not limited to close vision, distant vision, color vision, peripheral vision, depth perception, and ability to focus

● This role may be required to work more than 8 hours in a day or 40 hours in a week with overtime paid accordingly

● This role requires regular exposure to animal odors, possible contagious diseases, bites, scratches and moderate noise levels

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the individual. Other duties than those listed herein may be assigned.