Aircraft Management Intern in HK at Jet Aviation

Location: HK
Flexible Work Arrangement: Onsite
Career Level: Student / Intern
Requisition Id: 6272
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Position Summary : Support the Finance and Client Services teams by documenting the end-to-end billing process, identifying opportunities for efficiency and automation, and developing a comprehensive training manual for future onboarding and training.

Main Responsibilities:

• Map and document the current billing processes performed by the Finance and Client Services departments.
• Review and document all billing-related tools, systems, and workflows currently in use.
• Analyze existing processes to identify inefficiencies, bottlenecks, and opportunities for streamlining.
• Research and leverage AI and automation solutions to improve billing package preparation, reporting, and workflow management.
• Evaluate potential efficiencies, synergies, and process improvements across departments.
• Collaborate with key stakeholders to gather process requirements and best practices.
• Develop clear process maps, standard operating procedures (SOPs), and user guides.
• Create a comprehensive Billing Training Manual to support onboarding and ongoing staff training.

Minimum Requirements:

• Strong analytical and process-mapping skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Interested in process improvement, automation, and AI tools.

Deliverables:

• Documented end-to-end billing process.
• Inventory of systems and tools used in billing activities.
• Recommendations for automation and process improvements.
• AI-enabled billing enhancement proposal.
• Final Billing Training & Onboarding Manual.

• Strong attention to detail and organizational skills.

If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application in English.
Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Jet Aviation, where individuals are hired, employed, recognized, and advance based upon their individual skills and abilities and without regard to an individual’s race, color, national origin, age, religion, physical or mental disability status, sex, gender, sexual orientation, gender identity or expression, transgender status, genetic information, marital status, pregnancy (including childbirth, lactation and related medical conditions), status as a protected veteran or any status or characteristic protected from employment discrimination under applicable federal, state and local laws (“EEO status”). This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, compensation, benefits, promotions, termination, layoff, recall, transfer, and opportunities for training and advancement.