Retail Sales Associate in New York, New York at Moleskine America, Inc.

We’re looking for Retail Sales Associates who share our passion for creativity and human connection. In this role, you’ll help bring the Moleskine vision to life by delivering exceptional service, building relationships, and supporting store leadership in daily operations.

• Inspire Expression – Share the story of Moleskine and guide customers toward tools that help them express their ideas, creativity, and imagination.
• Build Community – Achieve sales goals by creating genuine connections, fostering loyalty, and turning every customer into a storyteller.
• Create Experiences – Deliver a warm, engaging environment that reflects Moleskine’s belief in creativity and cultural exchange.
• Lead with Responsibility – Perform keyholder duties, including opening and closing the store, managing cash, and overseeing operations when managers are not present.
• Keep It Beautiful – Uphold Moleskine’s visual identity through thoughtful merchandising, organization, and store presentation.
• Collaborate & Share – Work as part of a team, mentor new associates, and support a culture of learning and storytelling.
• Stay Hands-On – Operate POS systems, manage stock, and ensure inventory flows seamlessly to support the customer journey.

• Passionate about creativity, culture, and inspiring others.
• A strong communicator who enjoys meaningful customer interactions.
• Flexible, reliable, and able to work evenings, weekends, and holidays.
• Comfortable with technology, including POS and inventory systems.
• Organized, detail-oriented, and energized by teamwork.

• 1+ year of retail or customer-facing experience.
• Ability to provide excellent customer service and drive sales.
• Ability to lift and carry up to 25 lbs
• Flexible schedule with reliability and punctuality.
• Confidence in performing keyholder duties (opening/closing, cash handling, operational oversight).

• Bilingual (English/Spanish).
• Previous experience using Cegid.
• Previous keyholder, shift-lead, or supervisory experience.
• Strong visual merchandising and product storytelling skills.

At Moleskine, you’ll do more than sell products – you’ll help empower creativity, nurture imagination, and celebrate self-expression. Together, we create experiences that remind the world of the beauty of ideas and the timeless act of writing them down.