Bilingual Medical Records Specialist / Case Manager in Fort Lauderdale, Florida at Demesmin and Dover PLLC

About us: Demesmin and Dover PLLC. is a well-established law firm with a strong presence in Florida, known for its exceptional legal services and commitment to both clients and employees. Since our inception in 2020, we have experienced remarkable growth, expanding to over 90 employees, and establishing four offices throughout the state.

At Demesmin and Dover PLLC, we pride ourselves on being more than just a law firm; we are a family. Our core values revolve around treating everyone with love, care, and respect, a philosophy we affectionately call “FIRMly”. We believe in fostering a supportive and collaborative work environment where our employees can thrive professionally and personally.

Demesmin & Dover PLLC is seeking a highly organized and detail-oriented Medical Records Specialist / Case Manager to join our growing Personal Injury team. This dual-role position is responsible for managing medical records requests and organization while also assisting with case management responsibilities throughout the life of a personal injury claim.

The ideal candidate is proactive, client-focused, and capable of handling multiple priorities in a fast-paced legal environment.

• Request, obtain, and track medical records and billing statements from healthcare providers.
• Follow up with providers to ensure timely receipt of records.
• Review records for completeness and accuracy.
• Organize and upload medical records and bills into the case management system.
• Maintain detailed records request logs and status updates.
• Coordinate with attorneys and case managers regarding outstanding records and treatment updates.

• Serve as a point of contact for clients regarding case status and treatment updates.
• Maintain regular communication with clients, medical providers, and insurance companies.
• Assist with gathering documentation necessary to support claims.
• Monitor client treatment progress and obtain updated medical information.
• Prepare demand packages and supporting documentation as assigned.
• Ensure case files remain organized and up to date.
• Assist attorneys and paralegals with case development and settlement preparation.

• Minimum of 2 years of experience in personal injury law, medical records management, healthcare administration, or a related field.
• Experience obtaining and reviewing medical records and billing records preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple deadlines and priorities.
• Proficiency with Microsoft Office and case management software.
• Bilingual (Creole/Spanish) preferred but not required.

Benefits:

· Medical

· Vision

· Dental

· Group Life Insurance

· 401(k) Plan + Matching

· Worker’s Compensation

· Employee Assistance Program

· Paid Time Off

· Holidays Off

· Short Term Disability

Salary: $22-$28 per hour

Schedule: This position is ON-SITE in our Fort. Lauderdale office, with no remote/ hybrid schedule. Schedule is Monday – Friday, 8-hour shifts, 8:30am-5:30pm

Equal Opportunity Statement: Demesmin & Dover provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Background Check: As part of our hiring process, all candidates who receive a job offer will be required to undergo a background check.

Please Note:

• The background check will be conducted after the job offer is extended.
• A conviction does not automatically disqualify you from employment; each case is considered on an individual basis.
• If you have concerns or questions about the background check process, please feel free to reach out to humanresources@dd-legal.com

We are committed to fair hiring practices and ensuring a safe and secure workplace for all employees.