Hostel Cleaner - Relief in Toronto, Ontario at Christie Ossington Neighborhood Centre

Job Description – Hostel Cleaner

Position Overview:

The Hostel Cleaner plays a key role in ensuring the cleanliness, safety, and upkeep of Christie Ossington Neighbourhood Centre’s (CONC) hostel and drop-in locations. In this role, you will be responsible for daily and scheduled cleaning, maintenance monitoring, supply tracking, and compliance with all relevant health and safety standards. You will work collaboratively with the shelter team, contractors, and supervisors to support a safe and welcoming environment for residents and staff.

This is a unionized position reporting to the Manager of Shelter Operations or the Drop-In Supervisor, depending on assignment.

Key Responsibilities:

Perform thorough daily cleaning of hostel premises

Complete weekly, monthly, and ad hoc cleaning tasks as scheduled

Monitor property for maintenance issues and report problems promptly to the Manager

Order, receive, and track supplies in line with agency guidelines

Ensure proper disposal and separation of garbage, recycling, and compost

Maintain compliance with safety and health regulations, including Fire Safety, Public Health, Hostel Standards, Ontario Building Code, W.H.M.I.S., and municipal by-laws

Collaborate with shelter staff and supervisors to ensure program protocols are supported

Work cooperatively with contractors, suppliers, and team members to maintain facility standards

Orient new staff or volunteers on proper storage and use of cleaning supplies and hygiene items

Report any interactions or concerns related to shelter residents via communication logs or staff updates

Store supplies safely and monitor inventory to avoid shortages

Monitor for pest or rodent activity and report findings as needed

Support community initiatives such as the Christie-Ossington Annual Street Festival when required

Other duties as assigned by the Manager of Shelter Operations or Director of Hostels & Housing

Qualifications and Experience:

Sensitivity and respect for individuals experiencing homelessness or marginalization

Strong teamwork and communication skills, with a focus on safety and cooperation

Experience in cleaning and maintenance, ideally in a shelter or commercial environment

Familiarity with W.H.M.I.S. and standard health/safety precautions

Strong attention to detail and time management

Ability to safely receive, store, and track maintenance supplies

Capable of lifting and working in outdoor or variable conditions

Flexible and willing to take initiative or learn new practices

Experience maintaining a commercial or institutional facility is an asset

Presentation of a current criminal record check

Disclaimer

This job description is intended to outline the general responsibilities and qualifications for this role. It may be reviewed and updated as needed to reflect organizational priorities.