House Person in Kissimmee, Florida at CLC Resort Management LLC

Responsibilities for the position include, but are not limited to the following:

This position ensures that assigned public space and guest room floors are kept fully stocked and clean to provide support to Guest Room Attendants while maintaining Omni standards and exceeding our guest expectations.

• Assist Room Attendants with heavy items such as mattresses and linens. Deliver lines and other supplies to Room Attendants.
• Retrieve soiled linen and garbage from Guest Rooms and/or storage closets
• Maintain hallways, reporting maintenance issues and special cleaning assignments (i.e. carpet cleaning or deck areas)
• Clean other designated areas such as public restrooms, fixtures, storage areas.
• Deliver guest amenities or special requests to guest rooms (i.e. rollaway beds, baby cribs, refrigerators, toothbrushes/toothpaste)
• Complete daily, weekly, monthly, quarterly projects as assigned by Housekeeping Managers/Supervisors
• Maintain housekeeping supply storeroom by organizing new supplies upon delivery and restock of floors
• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May regularly assist with deep cleaning projects.
• Other duties as assigned by supervisor/manager

Requirements:

• Must have a high school diploma or equivalent.
• Frequent standing up and moving about the facility.
• Ability to work in a fast paced environment
• Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio
• Must be able to read and understand daily work assignments
• Must be able to lift up to 50 pounds on a regular basis.
• Must be able to push/pull up to 250 pounds frequently
• Frequent bending, stooping and kneeling
• Must be able to work a flexible shift to include weekends/holiday.