Medical Records Specialist in Tomball, Texas at SynergenX Health Holdings LLC

ONSITE | HOUSTON, TX
Pay: $18.00 per hour | Full-Time

Are you organized, dependable, and someone who takes pride in getting the details right? Do you enjoy working behind the scenes to help keep things running smoothly? SynergenX is looking for a Medical Records Specialist to join our team in Houston, Texas!

SynergenX | Low T Center | HerKare are leading providers of hormone replacement therapy and targeted wellness services. Our team is committed to providing an exceptional patient experience, and accurate, accessible medical records are an important part of that commitment.

As a Medical Records Specialist, you'll help support our clinical and billing operations by processing medical records requests, retrieving patient documentation, responding to inquiries, and ensuring confidential patient information is handled properly. You'll be an important part of keeping information organized, requests moving, and our team operating efficiently.

If you're detail-oriented, comfortable using computers, and enjoy a role where organization, communication, and follow-through matter, we'd love to meet you!

• Manage Medical Records Requests: Review incoming requests, verify requestor information, and determine which records can be released in accordance with HIPAA regulations and company procedures.

• Locate and Retrieve Records: Gather requested patient information from electronic systems, physical files, and off-site records.

• Communicate with Requestors: Respond to incoming phone calls and emails regarding medical records requests, providing professional and timely assistance.

• Keep Records Organized: Maintain accurate logs and documentation of medical records requests to ensure proper tracking and follow-up.

• Protect Patient Privacy: Handle sensitive patient information with the highest level of confidentiality and follow HIPAA guidelines to prevent unauthorized access or disclosure.

• Work with Technology: Use electronic health record (EHR) systems and other computer applications to locate, review, and manage patient documentation.

• Support the Team: Assist with additional administrative tasks and departmental projects as needed.

We're looking for someone who is:

• Detail-oriented and takes pride in producing accurate work.

• Organized and able to manage multiple requests and priorities.

• Professional and comfortable communicating by phone and email.

• Trustworthy and understands the importance of protecting confidential information.

• Comfortable working with computers and learning new software systems.

• Dependable, accountable, and committed to following through on assigned tasks.

• A team player who is receptive to feedback and always looking for ways to improve.

• High school diploma or GED required.

• Previous experience in medical records, healthcare administration, medical office support, or a similar administrative role is preferred.

• Familiarity with HIPAA regulations and patient confidentiality is a plus.

• Experience with electronic health record (EHR) systems is preferred.

• Strong written and verbal communication skills.

• Ability to work independently while contributing to a collaborative team environment.

Don't have direct medical records experience? If you have strong administrative skills, attention to detail, and a willingness to learn, we encourage you to apply!

$18.00 per hour

We believe our employees deserve to be taken care of, too! Our benefits include:

• Health, dental, and vision insurance

• Disability insurance

• 401(k) with a 5% company match

• Paid time off (PTO)

• Tuition reimbursement

• Employee discount for you and one additional person

At SynergenX, we believe in teamwork, integrity, accountability, and creating a positive experience for both our patients and employees. You'll join a team that values communication, collaboration, efficiency, and continuous improvement.

This is an opportunity to build your experience in healthcare administration while making a meaningful contribution to the day-to-day operations of a growing healthcare organization.

Ready to join our team? Apply today! We look forward to meeting you!

As part of our interview process, we may use an AI-assisted tool for note-taking and documentation. This tool is not used to make hiring decisions or independently evaluate or select candidates. All employment decisions are made by our hiring team based on the candidate's qualifications, experience, and overall fit for the position.

Please submit all application-related questions and inquiries through the application platform.