Executive Account Manager in Henderson, Nevada at Medcure, Inc.

MedCure is the leading non-transplant, whole body donation program that serves as a link between a donor and the medical researchers and educators that rely on donors to discover cures for diseases and develop new and effective treatments and therapies. Our valuable team is part of a mission that makes a difference in the lives of others every day! MedCure employees represent a leading organization that provides quality services to the medical science community. Our excellent reputation has been built through our compassion and stringent attention to detail.

Job Summary

The Executive Account Manager develops and maintains relationships with education specialists, lab managers, physicians, and researchers at medical device companies, Universities and Bioskills labs. Accurate quoting is essential to the success of the company. Developing a customer from a prospect or customer to an advocate either by phone or face to face meeting is also key. We are seeking an individual with passion, a positive attitude, keen drive, outstanding customer service skills, attention to detail, and excellent communication skills. The ideal candidate for the Executive Account Manager position exhibits internal motivation inspired by the mission of the organization and compassion for our customers.

Essential Tasks

Facilitate order process and accurately enter information into database

Collaborate with lab managers to provide specimens for research and education within requested criteria, quantity and timeframe

Manage relationships and resolve conflicts in creative, mutually beneficial ways

Network with key decision makers

Prospect and develop new international and domestic accounts

Coordinate surgical labs and customer events, including vendor management, facility coordination, equipment logistics, scheduling, and on-site event support.

Participate in a rotating on-call schedule to respond to customer inquiries, urgent specimen requests, and time-sensitive operational needs outside of regular business hours.

Knowledge and Skill Requirements:

Must have 3-5 years of account management experience

Strong customer service capabilities via all instruments of communication

Experience with complex pricing and contracts

Strong coordination skills are required with the ability to multi-task

Occasional travel may be required

Clinical background and medical experience preferred

Experience in and understanding of medical sales preferred

Must be detail-oriented and highly organized

Education Required:

Bachelor's degree required

Work Environment:

Fast paced, dynamic environment with frequent interruptions and rapidly changing priorities

Position occasionally requires overtime hours

Ability to lift up to 15 lbs.

Sitting for long periods of time - working at computer and telephone

Compensation Package includes:

Healthcare Supplement

Simple IRA (retirement savings)

Paid / Accrued Vacation

For more information about MedCure, please visit our website.

If you are interested in becoming a part of the MedCure team, please send your cover letter and resume to: Attn: hr 'at' MedCure.org.

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