Customer Service – Safety & Industrial Supplies in Salt Lake City, Utah at Productivity Inc

Customer Service – Safety & Industrial Supplies

Productivity, Inc is a machine tool distributor headquartered in Plymouth, MN. In addition to metalworking equipment, we supply related tooling as well as safety and industrial supplies.

As a Customer Service Representative, you will provide product and technical information on our safety and industrial supply products to support our customers and outside sales team.

Responsibilities & Requirements

• Product/industry knowledge needed - safety and PPE, abrasives, degreasers, construction products, tools, MRO, etc.
• Act as a resource to the customer regarding safety and industrial supply products.
• Answer calls, research and recommend options, source products, provide quotes, check price and delivery and enter orders.
• Ability to multi-task, prioritize, be organized, and manage time effectively.
• Strong computer skills. Proficient with all Microsoft Office Programs: Outlook, Word, Excel.

Why this job?

• $24.00 - $28.00/hour
• Excellent Benefits - Medical, Dental, Vision Insurance – Effective Day-1 of Employment
• 401k with Match
• Generous Paid Time Off
• Ongoing technical training provided
• Potential hybrid schedule after a 6-month training period

Why our company?

Productivity is known for impressive customer service and integrity within our industry. That reputation is only achieved by hiring the right people, treating them with respect, providing excellent customer service, and acting with integrity where our employees are concerned. We are a stable, established company, and we’ve been around for a long time! Over the years, we have continued to grow, learn, evolve, and expand, providing growth opportunities to our long-term employees.

We are committed to providing Equal Employment Opportunities to all employees and applicants.