PARTS ADVISOR in Mattoon, Illinois at Auto Centers

The Parts Advisor supports the daily operations of the Parts Department, assisting customers, processing orders, and ensuring efficient inventory management.

• Assist customers with parts orders and inquiries.
• Look up parts using the catalog system.
• Process invoices, receipts, and order paperwork.
• Manage shipping, receiving, and parts storage.
• Maintain organized and clean parts area.
• Handle warranty parts and special tool inventory.
• Cut keys and assist with parts deliveries.
• Perform other duties as assigned.

• High school diploma or GED required.
• 1-3 months of related experience preferred.
• Strong customer service and communication skills.
• Ability to calculate discounts and percentages.
• Basic understanding of inventory processes.
• Comfortable working with computers and catalog software.

• Regular exposure to moving mechanical parts.
• Occasionally exposed to wet/humid conditions.
• Moderate noise level.
• Reasonable accommodations will be made for individuals with disabilities.

• Regularly lift/move up to 25 pounds, occasionally up to 50 pounds.
• Frequent standing, walking, reaching, and handling parts.
• Occasionally required to climb, stoop, kneel, or crawl.

Compensation & Benefits:

• The employee will be paid an hourly wage of $16.00 - $20.00 per hour. Starting pay is determined based on factors such as experience, qualifications, skills, education, and geographic location.
• Benefits: Comprehensive benefits package including health insurance, dental insurance, vision insurance, 401(k) with company match, paid time off, and employee discounts.

Performance-Based Bonus:

• The employee may be eligible for a discretionary performance-based bonus, determined by individual and company performance. Bonus eligibility is based on key performance metrics, including goal achievement, work quality, and overall contribution. Bonuses are not guaranteed and are awarded at the employer’s discretion. The employee must be actively employed and in good standing at the time of payment.

• Regularly lift/move up to 25 pounds, occasionally up to 50 pounds.
• Frequent standing, walking, reaching, and handling parts.
• Occasionally required to climb, stoop, kneel, or crawl.