Dir HR Operations at Beacon Health System – Granger, Indiana
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About This Position
In collaboration with the Vice President of HR Operations and Transformation will lead the transformation of our field-facing HR team. This role will be instrumental in driving strategic business partnerships, implementing data-driven people strategies, and providing comprehensive talent management support through a Pod approach.
MISSION, VALUES and SERVICE GOALS
- MISSION: We deliver outstanding care, inspire health, and connect with heart.
- VALUES: Trust. Respect. Integrity. Compassion.
- SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Strategic Leadership:
- Develop and execute a comprehensive HR operations strategy aligned with the organization's overall goals.
- Lead the transition of the field-facing HR team to a Pod model, ensuring seamless integration and optimal performance.
- Foster a culture of innovation and continuous improvement within the HR function.
- Lead through influence, coordinating HR programs and implementation across all business units to create a System approach.
- HR relationship management with the business, serving as a connector to Operations and their strategic priorities.
Change Management:
- Operationalize Beacon�s �HR Journey� roadmap and deliver on the Great Workplace Strategy and Tactics under the leadership of the VP, HR Operations & Transformation.
- Anticipate and identify potential barrier points to change and develop communications, training, and sustainment plans to drive user engagement, use, and adoption of HR programs, policies, processes and technology.
- Lead the Shared Services deployment as a cross-functional team member who serves as the �voice of the field� to the HR team to develop change management strategies for the implementation of shared services.
- Utilize recognized change management methodology as an integral part of HR transformation.
- Develop and lead Train the Trainer sessions to lead change and educate the field on HR initiatives, programs, and policies.
Business Partnership:
- Build strong partnerships with key stakeholders across the organization, including executive leadership, clinical teams, and administrative staff.
- Provide strategic HR consulting and guidance on a range of people-related issues, such as workforce planning, talent acquisition, performance management, and employee relations.
- Anticipate future HR needs and proactively propose solutions to address emerging challenges.
- Serve as �HR for HR�, providing strategic consultation to the HR Senior Leadership Team and partnership with HR Centers of Expertise to develop and implement HR programs.
- Partner with the Director, Corp. Services HR, Associate & Labor Relations on HR Compliance and processes for Associate Relations investigations.
Data-Driven Decision Making:
- Leverage HR analytics and data insights to inform strategic decision-making and drive operational excellence.
- Develop and implement key performance indicators (KPIs) to measure the effectiveness of HR initiatives.
- Utilize data-driven insights to identify trends, predict future needs, and optimize HR processes.
Talent Management:
- Oversee the full spectrum of talent management activities, including talent acquisition, onboarding, performance management, career development, and succession planning in partnership with the Director, Talent Acquisition and VP, Talent & Culture, ensuring field alignment with System programs and priorities.
- Implement innovative talent strategies to attract, develop, and retain top talent.
- Foster a positive and inclusive work environment that empowers employees to reach their full potential.
Operational Excellence:
- Streamline HR processes and implement efficient systems and technologies to improve operational efficiency.
- Ensure compliance with all relevant employment laws and regulations.
- Manage HR budgets and resources effectively.
- Continuously improve and own the �HR Playbook� and related content and ensure the HR Operations team delivers a consistent Service Level Agreement (�SLA�) to Operations business partners.
Effectively performs various management responsibilities by:
- Selecting, orienting/training, and supervising staff; evaluating performance and making decisions for pay increases, promotions, and disciplinary actions.
- Ensuring the ongoing development of staff and the existence of a collaborative, positive work environment.
- Reviewing the department's performance in relation to established goals; implementing changes to effect continual improvement in the services provided.
- Ensuring effective working relationship by staff with all members of the organization.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
- Completing other job-related assignments and special projects as directed.
Leadership Competencies
- Drives Results - Consistently achieving results, even under tough circumstances.
- Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
- Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
- Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
- Attends and participates in department meetings and is accountable for all information shared.
- Completes mandatory education, annual competencies and department specific education within established timeframes.
- Completes annual employee health requirements within established timeframes.
- Maintains license/certification, registration in good standing throughout fiscal year.
- Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
- Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
- Adheres to regulatory agency requirements, survey process and compliance.
- Complies with established organization and department policies.
- Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
- Leverage innovation everywhere.
- Cultivate human talent.
- Embrace performance improvement.
- Build greatness through accountability.
- Use information to improve and advance.
- Communicate clearly and continuously.
Education and Experience
- The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a Bachelor's Degree in Business, Human Resources, or a related field. A Master's Degree is preferred. A minimum of ten years of progressively responsible experience, including leadership roles.
Knowledge & Skills
- Minimum of 10 years of progressive HR experience, including leadership roles.
- HR Certification highly preferred. (e.g. SHRM)
- Proven track record of leading organizational change and transformation initiatives.
- Strong understanding of HR best practices, trends, and emerging technologies.
- Strong project management skills and experience.
- Excellent analytical and problem-solving skills, including demonstrated experience using HR KPIs to develop and implement HR strategies and programs.
- Strong communication and interpersonal skills, with the ability to influence and build relationships at all levels.
- Demonstrated ability to lead and motivate diverse teams.
Working Conditions
- Works in an office environment.
Physical Demands
- Requires the physical ability and stamina to perform the essential functions of the position.