Tekion Training & Enablement Specialist in Duluth, Georgia at Asbury Automotive Group

Tekion Training & Enablement Specialist
United States
Requisition ID Req #12354

Help Shape the Future of Automotive Retail
Do you have experience working in an automotive dealership? Have you trained employees, supported dealership software implementations, or helped stores improve operational performance?
Asbury Automotive Group, one of the nation's largest automotive retailers, is seeking an experienced Tekion Training & Enablement Specialist to help dealerships maximize the value of their technology investments.
In this highly visible field-based role, you'll travel throughout the United States, partnering with dealership leadership and employees to improve operational performance through technology and process training. You'll train users, optimize dealership processes, solve operational challenges, and help ensure our dealerships get the most from Tekion and other industry-leading dealership software.
If you've worked in dealership operations and enjoy teaching, coaching, solving problems, and helping others succeed, we'd love to hear from you.

What You'll Do
As a trusted advisor to our dealerships, you will:
Training & Coaching

Deliver engaging on-site and virtual training programs for dealership personnel.

Train employees on Tekion functionality, dealership workflows, and operational best practices.

Coach dealership teams to improve software adoption and operational efficiency.

Develop training materials including user guides, videos, quick-reference guides, and operational playbooks.

Reinforce best practices through coaching, mentoring, and follow-up visits.

Dealership Operations

Evaluate dealership workflows and identify opportunities to improve efficiency through technology.

Partner with General Managers, Sales Managers, Fixed Operations Directors, Service Managers, Parts Managers, and Corporate Leadership.

Recommend process improvements that improve productivity, consistency, and customer satisfaction.

Help dealerships align operational processes with technology capabilities.

Technology Enablement

Become a subject matter expert on Asbury's dealership technology ecosystem.

Support software implementations, Tekion rollouts, enhancements, upgrades, and operational initiatives.

Drive user adoption across multiple dealership locations.

Measure technology adoption and identify opportunities for continuous improvement.

Problem Solving & Vendor Partnership

Troubleshoot dealership operational and system issues.

Coordinate with internal IT teams and software vendors to resolve issues quickly.

Manage vendor support cases through resolution.

Participate in product enhancement discussions, pilot programs, and future technology initiatives.

What We're Looking For
Highly Preferred

Hands-on experience with Tekion DMS

Experience working in an automotive dealership

Experience training dealership employees

Experience implementing dealership software

Strong presentation and communication skills

Ability to build relationships with dealership leadership

Strong analytical and problem-solving skills

Ability to travel 65–90% throughout the United States

Tekion experience is highly preferred. Candidates with CDK, Reynolds & Reynolds, Dealertrack, or other dealership DMS experience who have trained users or participated in software implementations are encouraged to apply.

Required Qualifications

Three or more years of experience in one or more of the following:

• Automotive dealership operations
• Dealership software implementation
• Dealership training
• Business systems support
• Technology enablement
• Operations consulting
• Process improvement

Excellent communication and presentation skills.

Strong organizational and project management abilities.

Ability to manage multiple priorities.

Valid driver's license.

Ability to travel by air.

Experience That Makes You Stand Out
Candidates with experience in any of the following are encouraged to apply:

Tekion implementation

Tekion conversion projects

Tekion administration

CDK Drive

Reynolds & Reynolds

Dealertrack

Cox Automotive

vAuto

RouteOne

Xtime

DealerSocket

VinSolutions

CRM platforms

Digital Retailing

Service Scheduling

Contact Center technology

Automotive accounting systems

Change Management

Adult Learning

Technical Training

Process Improvement

Multi-store dealership operations

Who Should Apply
This role is an excellent fit for candidates who have worked as:

Tekion Trainer

Tekion Consultant

Tekion Implementation Specialist

Dealership Trainer

Automotive Technology Trainer

DMS Trainer

Field Trainer

Software Implementation Consultant

Automotive Business Consultant

Dealership Operations Consultant

Corporate Trainer

Service Manager

Fixed Operations Manager

Parts Manager

Sales Manager

F&I Manager

Dealer Operations Manager

Dealership IT Manager

Corporate Operations Manager

Regional Operations Manager

Technology You'll Work With
You'll help dealerships maximize technologies including:

Tekion DMS

Tekion CRM

Cisco Call Manager

Cox Automotive

vAuto

RouteOne

Digital Retailing platforms

Service Scheduling systems

CRM platforms

Business Intelligence and operational reporting tools

Core Competencies

Automotive Dealership Operations

Tekion DMS

Technology Adoption

Software Training

Adult Learning

Operational Excellence

Change Management

Process Improvement

Vendor Management

Root Cause Analysis

Project Coordination

Relationship Building

Communication & Presentation

Continuous Improvement

What Success Looks Like
Success in this role will be measured by:

Increased adoption and effective utilization of Tekion and related technologies.

Improved dealership productivity and operational efficiency.

Reduced recurring operational issues.

Faster resolution of software and vendor-related issues.

Increased employee confidence and proficiency using dealership technology.

Consistent execution of best-practice processes across dealerships.

Measurable improvements in customer experience and operational performance.

Strong partnerships with dealership leadership and technology vendors.

Why Join Asbury Automotive Group?
At Asbury Automotive Group, technology is transforming the future of automotive retail—and you'll play a critical role in that transformation.
As a Tekion Training & Enablement Specialist, you'll work directly with dealership leadership across the country, helping teams embrace technology, improve operations, and deliver exceptional customer experiences.
This is an opportunity to:

Join one of the largest automotive retailers in the United States.

Become a recognized expert in dealership technology and operational excellence.

Travel nationwide and work directly with dealership leadership.

Influence how thousands of employees use technology every day.

Help shape the future of dealership operations.

Collaborate with leading automotive technology partners.

Enjoy competitive compensation, comprehensive benefits, and outstanding career growth opportunities

Department: Operations Information Technology / Field Operations
Reports To: TBD
Location: Remote – United States (Must reside near a major airport)
Travel Requirement: Up to 75-90% travel

Pay and Recognition:

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards (select management and front-line team member’s eligible)

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans

Up to 12 weeks paid pregnancy leave (disability leave)

Paid Parental Leave

Health savings

Flex spending accounts (tax free)

Short-term and Long-term disability plans

Life Insurance (Whole Life and Term)

401k with company match

Learning, Tuition Assistance and Career Development:

Digital career path tool to assist with career development

Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

Student loan relief resources

Employee assistance program

Employee discounts on parts and service repairs

Scholarship awards

Opportunities to join our community service initiatives, which includes paid volunteer hours

Aggressive Employee referral program with bonus opportunities

INDOTHER

Job Details