Integration Specialist - 12volt Installer at Titan Secure Inc – Albuquerque, New Mexico

About Titan Secure Inc

Titan Secure is redefining vehicle security and telematics through precision engineering and cutting-edge technology. Our mission is simple — to prevent vehicle theft and empower customers with seamless, reliable, and intelligent solutions. We’re building a high-performance team of professionals who take pride in quality workmanship, technical excellence, and customer satisfaction.

About the role

We are seeking a skilled and motivated Integration Specialist to join our growing field operations team. In this role, you’ll perform high-quality installations of Titan Secure products in customer and partner vehicles, ensuring OEM-level fit, finish, and performance. You’ll also provide hands-on technical support, training, and collaboration across departments to drive operational excellence.

This position requires a balance of technical skill, professionalism, and customer engagement — ideal for someone who takes pride in doing things right, every time.

What you'll do

1. Perform Quality Installations

• Install Titan products with precision and care, ensuring an OEM-quality appearance and reliable performance.
• Follow documented installation guides, use the proper tools, and test all vehicle functions before and after each integration.
• Uphold Titan’s quality standards — perfection is the target on every install.

2. Provide Exceptional Service

• Represent Titan Secure with professionalism and integrity at all times.
• Treat every customer vehicle as if it were your own.
• Communicate clearly and courteously with customers, partners, and teammates.

3. Document Your Work

• Accurately record all installation, scheduling, and service details in Titan’s technology platforms.
• Maintain thorough documentation of all completed work and customer interactions.

4. Train and Support Technicians

• Assist with onboarding and training new Field Technicians.
• Share expertise on installation methods, tool use, troubleshooting, and system operations.
• Support recruiting and mentorship efforts to help grow the Titan team.

5. Support Technical Development

• Assist in testing, troubleshooting, and documenting wiring configurations for new vehicle types.
• Collaborate with the Implementation team to refine technical documentation and installation guides.

6. Manage Inventory & Equipment

• Maintain organized and secure control of Titan property, including devices, tools, and technology.
• Ensure all company equipment is handled safely, stored properly, and used responsibly.

7. Customer and Scheduling Support

• Coordinate and manage onsite installation schedules with customers and dealers.
• Participate in customer onboarding activities, including pilot programs and product demonstrations.

8. Be a Team Player

• Collaborate closely with peers and leadership to solve challenges and improve processes.
• Support company initiatives beyond your core role — we are a lean, fast-moving team.

Who You Are

• You take pride in your craftsmanship and attention to detail. Quality first!
• You’re reliable, adaptable, and eager to learn.
• You thrive in a fast-paced, hands-on environment.
• You’re self-motivated and can work independently or as part of a team.
• You always put the customer first, even when they are wrong.
• You embody Titan’s mission: Desire. Continuous. Unyielding. Persistent. Effort. (D.C.U.P.E.)

Qualifications

Qualifications

• Prior experience with 12V automotive electrical systems, telematics, or vehicle accessory installation (preferred).
• Strong understanding of wiring, diagnostics, and testing procedures.
• Excellent communication and documentation skills.
• Valid driver’s license, clean driving record, and reliable personal transportation.
• Ability to lift and maneuver up to 50 lbs and work safely in various environments.
• Must pass background screening.
• Strong professional appearance. (Titan Secure provides apparel)

Why Join Titan Secure

• Competitive compensation and benefits package.
• Opportunity to grow with an innovative company in a high-demand industry.
• Hands-on experience with next-generation vehicle security and telematics technology.
• A passionate, mission-driven team that celebrates excellence, integrity, and results.

Ready to Join Us?

If you’re driven by precision, purpose, and performance — we’d love to meet you.

Apply today and help us protect the vehicles that move the world.

The pay range for this role is:

55,000 - 68,000 USD per year(Remote (Albuquerque, New Mexico, US))