Patient Care Coordinator in Pembroke, Massachusetts at Highbar
Job Function: Medical
Highbar
Pembroke, Massachusetts, 02359, United States
Posted on
Explore Related Opportunities
Miscellaneous Health Technologists and Technicians jobs near me in MassachusettsJobs near me in MassachusettsMiscellaneous Health Technologists and Technicians jobs
Job Description
Patient Care Coordinator
What You'll Do:
We're Hiring - Join Peak Physical Therapy, a Highbar Practice!
Help us revolutionize the Physical Therapy industry! Peak Physical Therapy & Sports Performance is now a Highbar Practice, and were excited to continue growing our team together. As a leading outpatient physical therapy practice with locations across New England, we are committed to delivering life-changing outcomes for our patients.
Join us as a Patient Care Coordinator!
The Patient Care Coordinator (PCC) is an integral part of the clinical team they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic. The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties.
- Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes.
- Greets and directs patients, vendors and visitors of the clinic.
- Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment.
- Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation.
- Collects co-payments from patients, clearly documenting payment transactions on a written receipt.
- Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference.
- Assists therapists with faxing patient information to medical offices as requested.
- Maintains a general understanding of insurances, including how to read benefit eligibility.
- Explains benefit details to patients including authorization requirements, copays, and deductibles.
- Initiates appropriate collection activity in accordance with company policies and procedures.
- Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential.
- Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner.
- High school diploma or general education degree (GED)
- Two to three years of related experience and/or training
- Associate degree in healthcare administration or a related field of study preferred
- We offer a comprehensive benefits package including Medical, Dental & Vision; 401k; voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; Flexible work hours; Community volunteer opportunities, and more!
Take the next step in your career with Peak Physical Therapy & Sports Performance Apply today!
More About Us:
We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals.
Peak Physical Therapy & Sports Performance is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.
Scan to Apply
Just scan this QR code to apply from your phone.
Job Location
Pembroke, Massachusetts, 02359, United States
Frequently asked questions about this position
Similar Jobs In Pembroke, Massachusetts
Hot Job
On-Site Scheduling Coordinator - Oral Surgery
Oral & Facial Surgery Centers of Massachusetts
Watertown, Massachusetts
Hot Job
Treatment Coordinator
Oral & Facial Surgery Centers of Massachusetts
Watertown, Massachusetts
Client Support Representative
MerrimackHealth
Lawrence, Massachusetts
Central Scheduler
Merrimack Health
Lawrence, Massachusetts
Patient Access Representative
MerrimackHealth
Lawrence, Massachusetts
Continue to apply
Enter your email to continue. You’ll be redirected to the employer’s application.By clicking Continue, you understand and agree to JobTarget's Terms of Use and Privacy Policy.