Loan Collection Specialist at Sturdy Savings Bank – Cape May Court House, New Jersey

This is an in-person position in Cape May Court House NJ with no opportunity for remote work.

Loan Collection Specialist

About Sturdy Savings Bank

Since 1922, Sturdy Savings Bank has been built on the foundation of providing full-service personalized banking services to the communities it serves in Cape May and Atlantic Counties. Sturdy is dedicated to supporting local organizations and giving back to the communities it serves through donations, financial education and teammate volunteerism.

At Sturdy Savings Bank, we believe our success begins with our team. We are proud to cultivate a supportive and inclusive workplace where collaboration and professional growth thrive. Our employees enjoy a comprehensive range of benefits and opportunities for career development and advancement. Join us and become part of a company that values your skills, encourages your aspirations, and is committed to making a difference for our customers, communities, and employees.

Summary:

Performs a variety of clerical duties related to the processing, administration, and collection of existing loans. Under general supervision, following established policies and procedures, is primarily responsible for entering collection and loan insurance data into the Bank’s computer system with appropriate updating along with setting up and establishing an application file and for the day-to-day coordination of the collection process including notifying borrowers of overdue or irregular payments in an attempt to bring the loans current. Maintains detailed documentation for the collection accounts, prepares a variety of letters, forms, documents, and maintains logs and reports.

Education, Skills and Experience Required:

• A high school diploma or equivalent with additional business-related training.
• Strong verbal and written communication skills and good organizational and public relations skills, particularly in working with documentation that requires special or confidential handling.
• Ability to relate to and empathize with customers and branch staff.
• A knowledge of and possession of good collection techniques.
• Broad knowledge of lending operations and a good understanding of the Bank’s products and services.
• An extensive knowledge of the Bank’s lending policies and procedures.
• Strong understanding and comfort level in working with computers. Knowledge of the following programs: Word, Excel, Calyx, FNMA DU, and/or the ability to learn the programs fairly quickly and easily.

Benefits (based on eligibility):

• Healthcare (with Health Reimbursement Account feature) includes cost-sharing
• Paid Group Term Life Insurance, EAP & Long-Term Disability
• Optional Dental, Vision, and Employee/Dependent Life Insurance
• Bonus program
• Tuition Reimbursement
• 401(k) Retirement Savings Plan with match
• Paid Holidays (11), Sick (7), Personal (2), and Birthday Time (1)
• 10 – 25 Vacation Days per year depending on career level and years of service.
• Free banking products and services, and Employee Loan Program

Background Check

Any offer of employment is contingent upon the candidate successfully passing a background check, which may include initial credit, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Specific compensation offered will be determined based on a combination of factors including, but not limited to, the candidate’s knowledge, skills, depth of work experience, certifications, and location.