What is the role of a IT Technician I - Learning Technologies at Villanova University?

The IT Technician I - Learning Technologies position at Villanova University is a Full-time or part-time position opportunity in the Information Technology field.

Where is this IT Technician I - Learning Technologies job located?

Villanova, Pennsylvania, 19085, United States

What type of employment is offered for this IT Technician I - Learning Technologies role?

Full-time or part-time position

How can I apply for the IT Technician I - Learning Technologies position at Villanova University?

You can apply directly through the application link provided.

IT Technician I - Learning Technologies at Villanova University | Jobs and Employment

Villanova University
IT Technician I - Learning Technologies

Posting Details

Do you have questions about the application process? If so, please refer to the Applicant FAQ’s.

Position Information

Posting Number:	20255668V
Position Title:	IT Technician I - Learning Technologies
Posting Type	Student
Hours/week:	20
Eligibility:	Work study preferred but open to all students
Semester	2025-2026 Academic Year
Location	Aldwyn 1
Detailed Work Schedule	Specific Days and Hours TBD Times between 8AM-5PM (M-F) are preferred.
Number of positions:	1-2
Department:	714-UTS - Instructional Technology
Contact Name:	jessica.diebold@villanova.edu
Contact Phone/Extension:	(610) 519-3866

Position Summary Information

Job Description Summary:	The Information Technology Technician I is a student worker role within the University Technology Services (UTS) Learning Technologies team. This position supports a technical area and provides an opportunity for students to gain experience in IT operations, documentation, and process improvement. Duties and Responsibilities: Provide Villanova faculty/staff/students with Learning Management System (Blackboard and Brightspace) support and other Villanova supported learning technologies support (e.g. Zoom, Respondus, VoiceThread, etc…) Assist with UTS-Learning Technologies answering and completing service requests from Villanova faculty/students/staff Assist UTS-Learning Technologies staff with projects as needed Contribute to the development and maintenance of documentation and assist in process improvement projects. Other tasks as assigned
Requirements:	Training for all responsibilities will be provided. Preferred candidates will possess the following skills: • A commitment to excellent customer service • Excellent written and oral communication skills • Comfortable with technology and ability to troubleshoot in Windows, MAC OS, as well as mobile environments • Familiarity with Learning Management Systems (e.g. Blackboard or Brightspace) and video conferencing technology (Zoom) • Ability to work independently with minimal supervision • Dependable once shifts/hours are agreed upon.
Additional Information:
Physical Demands Summary:
Wage Rate:	11.25

Posting Detail Information

Closing Date (11:59pm ET):
Open Until Filled	Yes

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Are you eligible for work study?
- Yes
- No
- I don't know
* Have you ever worked on campus before? If “Y”, what department and semester/year?
(Open Ended Question)
* What is your availability (days, times)?
(Open Ended Question)
* Are you currently a registered Villanova student?
- Yes
- No

Optional Applicant Documents:

Required Documents

Resume / Curriculum Vitae

Optional Documents

Cover Letter / Letter of Interest
Letters of Reference (uploaded by applicant)
Other Document

IT Technician I - Learning Technologies at Villanova University – Villanova, Pennsylvania

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