MRI Technical Assistant in Lawrence, Massachusetts at MerrimackHealth

At Merrimack Health, we are committed to pay transparency and equity. The base salary range is (Min) $17.00 to (Max) $25.50 hourly, excluding fringe benefits and potential bonuses.

Your final base salary will be determined based on your education, experience, licensure, and internal equity considerations. Offers are typically made below the top of the range to support future salary growth.

As the MRI Technical Assistant, you will be responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.

DUTIES AND RESPONSIBILITIES:

• Greets and assists patients, customers and visitors in person and over the phone.
• Will perform patient registration in various systems.
• Answers all phone calls in a professional and courteous manner.
• May be responsible for verifying insurance coverage and obtaining prior authorization.
• May perform preliminary screening of patients prior to procedures, which may include medical history.
• May transport patients to/from the exam room.
• Will maintain a clean and organized work area.
• Will ensure accuracy of patient records.
• May schedule patient appointments and obtain insurance verification and/or authorization.
• Performs all duties within HIPAA regulations.
• Other duties as assigned.

EDUCATION AND RELATED EXPERIENCE:

Required:

• High School Diploma or equivalent experience required.
• Strong customer service skills.
• Organizational and multitasking skills.
• Solid knowledge of computer applications and programs.

Preferred:

• CPR Certification is a plus.
• Six months customer service or related experience and/or training.
• Knowledge of medical terminology is a plus.
• Bilingual in Spanish is a plus.

Merrimack Health is a private, non-profit community hospital providing the Merrimack Valley & southern New Hampshire regions with patient-centered, compassionate, and quality health care for the whole family. For over 140 years, the dedicated doctors, nurses, and staff of Merrimack Health have been committed to improving the health of the people and communities we serve. We offer competitive pay, a robust benefit package, generous paid time off and free parking! We are an Equal Opportunity Employer committed to hiring a diverse workforce.

In 2022, Healthgrades ranked MH in the top 5 percent of hospitals in the country, and was awarded a top spot on Forbes’ annual list of America’s Best-In-State Employers 2020!