Shift Supervisor at Dynamic Integrated Security Inc – Miami Beach, Florida

Location: Miami Beach
Work Modality: On-site
Salary: USD 40,000 – 45,000 annually, depending on experience

Position Overview
We are seeking an experienced Scheduling Supervisor to lead and optimize daily scheduling operations. This role is critical to ensuring operational efficiency, proper staff allocation, and service continuity, while maintaining high levels of accuracy and compliance.

The position combines team leadership, data analysis, incident management, and continuous process improvement.
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Key Responsibilities
Workflow Optimization:
Develop, maintain, and improve staff schedules to maximize operational efficiency and ensure adequate coverage.

Team Leadership and Supervision:
Supervise scheduling staff, provide training, conduct performance evaluations, and manage absenteeism, sick leave, and staff replacements.

Data and Systems Management:
Use tools such as Paychex, Microsoft Office, and other specialized systems to enter, track, and update scheduling records.

Communication and Conflict Resolution:
Maintain effective communication with staff, clients, and management regarding schedule changes, cancellations, incidents, or discrepancies.

Continuous Improvement:
Identify optimization opportunities and implement improvements in workforce planning and resource allocation processes.
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Requirements and Qualifications
Experience:

3 to 5 years of experience in scheduling, dispatch, or workforce planning roles.
Experience in the Security sector is a plus (not required).

Technical Skills:
Strong proficiency in Microsoft Office and experience working with workforce management and scheduling systems.

Key Skills:
• Excellent organizational skills and attention to detail
• Clear and effective communication
• Leadership and decision-making abilities
• Ability to manage multiple priorities in fast-paced environments

Education:
A Bachelor’s degree in Business Administration or a related field is preferred.
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We Offer
• Competitive salary based on experience
• Job stability
• Professional growth opportunities
• A collaborative, results-driven work environment