Front Desk/Receptionist at O'Connor Plumbing – Frederick, Maryland

Join the Team!

Serve as the first point of contact for visitors and callers, providing a professional and welcoming environment. Handle incoming calls, greet guests, and perform general administrative duties. Assist HR/OPS and other administrative staff with overflow work, including word processing, data entry, and clerical tasks.

What O'Connor Offers YOU:

• Competitive hourly pay ($17–$18 per hour)
• Paid weekly (every Friday)
• Paid holidays, PTO, and your birthday off
• Medical, dental, and vision insurance
• Company-paid life insurance; employee-paid supplemental insurance
• 401(k) Retirement Plan with company match program

Duties & Responsibilities:

• Professionally administer all incoming calls and redirect as needed.
• Greet guests in a friendly, joyful, hospitable manner.
• Open and close visitor area (e.g., blinds, lights) as well as maintain it in a clean and order manner
• Type memos, correspondence, reports, and other documents.
• Provide callers with company information (address, directions, fax numbers, website, etc.).
• Receive, sort, and forward incoming mail; maintain and route publications.
• Coordinate pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Document and celebrate team member successes.
• Perform other clerical duties such as photocopying, faxing, filing, and collating.
• Support HR/ERISA-related administrative tasks.

Skills:

• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Exceptional interpersonal skills and professional appearance and demeanor.
• Ability to work independently and accept direction on assignments.
• Office 365/Suite Experience Required

Education and Experience

• High school diploma or equivalent (GED).
• 6 months to 1 year of relevant experience and/or training, or equivalent combination of education and experience.
• Physical Demands and Work Environment
• Occasionally required to stand, walk, sit, use hands, reach, climb stairs, stoop, kneel, crouch, crawl, talk, or hear.
• Must occasionally lift and/or move up to 40 pounds.
• Vision requirements include close, distance, color, peripheral vision, depth perception, and ability to adjust focus.
• Work environment noise level is minimal; exposure to weather conditions may occur.
• Reasonable accommodations may be made for individuals with disabilities.

Additional Information

This job description does not list all duties. Supervisors may assign additional tasks as needed. Employment is at-will and may be terminated by either party at any time. The company reserves the right to revise this description at any time.

Equal Employment Opportunity

• O’Connor Plumbing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.