Receptionist in Liverpool, New York at Honda City

About Us:

At Great Lakes City Honda, we pride ourselves on delivering exceptional customer service and top-quality automotive solutions. As a leading Honda dealership in Liverpool, New York, we are committed to creating a welcoming and efficient experience for all our customers. We are currently seeking a motivated and friendly Automotive Receptionist to join our team and help us continue to exceed our customers’ expectations.

Position Overview:

As an Automotive Receptionist, you will be the first point of contact for our customers, both in person and over the phone. Your role is crucial in creating a positive first impression and ensuring smooth operations within our dealership. You will handle a variety of administrative and customer service tasks, supporting both our sales and service departments.

Key Responsibilities:

• Greet and assist customers with a professional and friendly demeanor.
• Answer and direct phone calls to the appropriate department or personnel.
• Process customer transactions and handle cash or credit card payments.
• Maintain a clean and organized reception area.
• Assist with administrative tasks.
• Provide information about dealership services, promotions, and vehicle inventory.
• Coordinate with service and sales departments to ensure customer needs are met efficiently.

Qualifications:

• High school diploma or equivalent; additional education or certifications in office administration is a plus.
• Previous experience in a receptionist or customer service role, preferably in an automotive setting.
• Must have the ability to work Wednesday through Friday 3PM-8PM and Saturday's 8AM-5PM.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks and work effectively in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with dealership management software is a plus.
• A professional appearance and a positive attitude.
• Regular and predictable attendance is required for this position.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, s ex, sexual orientation, gender identity, national origin, veteran or disability status.