Field Operations Facilities Technician at ROUNDHOUSE COMMUNITIES LLC – Boise, Idaho

About Us

At Roundhouse, our mission is simple yet powerful: “Putting humanity into housing.” Founded in 2008, we are a rapidly growing developer and manager of diverse real estate projects, now operating in four states with more than 10,000 multifamily units and over $2B of assets under management.

Our core values – Elevating the Built Environment, Pioneering Spirit, Belonging, and Future-Focused – guide how we approach every project and decision.

We challenge the status quo by identifying emerging markets and trends that improve the lives of our residents and deliver strong results to our partners. We take a long-term view that prioritizes community building and cultivates pride in the places we build and cities we inhabit.

Our culture is what makes Roundhouse unique. The qualities we share shape how we support each other and the experience we create for every resident:

• One Team – We put people first, work with humility, and celebrate wins together.
• Self-Starter – We take initiative, own outcomes, and push ideas forward with energy and purpose.
• Forward Thinker – We stay curious, embrace change, and explore better ways to serve our residents and partners.
• Commitment to Excellence – We set high standards, double-check details, and take pride in doing the work right.

If you want to make a positive impact, thrive in a collaborative and fast-moving environment, and join a team that strives to improve every life we touch, we want to meet you.

About the Role

The Field Operations Maintenance Technician is a top-performing leader deployed to support properties during transitions, staffing gaps, or periods of operational need. In this role, they are responsible for the upkeep and repair of their assigned property. The ideal candidate will have experience in general maintenance and repair work, as well as excellent communication skills and a commitment to customer service.

As part of the Field Operations Team, they may also assist with onboarding new maintenance hires, supporting lease-ups, conducting operational audits, providing one-on-one training to elevate team performance, and stepping in during peak periods to stabilize site operations and ensure continuity of service.

Primary Responsibilities

• Support property transitions and takeovers by helping to establish maintenance operations, inspecting vendor readiness, and setting the stage for a successful launch that meets Roundhouse standards and expectations of excellence.
• Provide interim assistance at properties with open Maintenance Technician positions to ensure operational continuity.
• Support underperforming properties by identifying root causes of maintenance issues in collaboration with Field Operations Support Manager.
• Deliver one-on-one coaching and technical training to underperforming maintenance team members, focused on improving performance, safety, and efficiency.
• Provide community-level recommendations to improve property performance and efficiency.
• Provide portfolio-wide recommendations by analyzing performance trends, identifying operational gaps, and implementing best practices to drive efficiency, consistency, and long-term excellence across all properties
• Collaborate with cross-functional teams to standardize processes, optimize resource allocation, and enhance overall operational effectiveness.
• Serve as a field mentor and culture carrier for the broader Roundhouse maintenance team, modeling best practices, Core Values, and Team Norms.
• Perform routine maintenance and repairs, including but not limited to plumbing, electrical, HVAC, carpentry work, pool, and spa.
• Respond promptly to maintenance requests from tenants and property managers and ensure timely completion of all work orders.
• Conduct regular inspections of properties to identify potential maintenance issues and ensure that all properties are in compliance with safety and health codes.
• Maintain accurate records of all maintenance and repair work performed, including materials used and hours worked.
• Assist with vendor management and coordinate with outside contractors and service providers as necessary.
• Participate in after-hours emergency on-call rotation as scheduled and snow removal as needed.
• Must provide your own basic hand tools. Roundhouse will provide power tools and any larger qualifying machinery.
• Follow all safety procedures as outlined in the Employee Handbook, SOPs, and safety labels on all equipment.
• Maintain a professional demeanor and always represent the company in a positive manner.
• Perform other related duties as assigned, in compliance with applicable laws and consistent with the essential functions of the role.

• Ability to travel up to 75% of the time based on portfolio needs.
• High school diploma or equivalent required; trade school or technical certification preferred.
• Minimum two years of experience in general maintenance and repair work.
• Minimum two years of experience in multifamily housing strongly preferred.
• Minimum of one year of Maintenance Technician experience with Roundhouse strongly preferred.
• Strong knowledge of plumbing, electrical, HVAC, CPO, and carpentry systems preferred.
• Excellent communication and customer service skills.
• Ability to work independently as well as part of a team.
• Basic computer skills, including proficiency in Microsoft Office and property management software.
• Valid driver's license and reliable transportation.
• Excellent communication, interpersonal, and problem-solving skills.
• Customer service oriented, with a high level of professionalism and integrity.

Physical Requirements:

• Must be able to lift and carry up to 50 pounds.
• Must be able to stand, walk, and climb ladders for extended periods of time.
• Must be able to work in outdoor environments in all weather conditions.

Compensation, Benefits and Employee Perks

This is a full-time position with competitive pay, comprehensive benefits, and unique perks designed to support our team’s well-being, growth, and sense of community.

Health & Wellness

• Medical, including a zero-cost employee plan
• Dental and vision coverage
• Mental wellness program
• Gym membership stipend

Financial Security

• 401(k) with employer match
• Company-paid life insurance
• Short-term and long-term disability coverage options
• Annual discretionary bonus

Lifestyle & Culture

• Paid time off (PTO) and 9 company-paid holidays
• Paid maternity and parental leave
• Employee housing discount
• Cell phone stipend
• Alternative transportation allowance
• Monthly coffee coupon
• Perks at Work program

Recognition & Growth

• Professional development support
• Peer recognition program
• Years of service awards
• Infinite possibilities program

Roundhouse is an equal-opportunity employer and welcomes candidates from all backgrounds and experience to apply.