IT Intern at Hoefer Wysocki Architecture – Kansas City, Missouri
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About This Position
Job Type Internship
Location Kansas City - Kansas City, MO 64112 US (Primary)
Education High School
Category Information Technology
Job Description
Job Summary:
We are seeking a motivated IT Intern to support both our Help Desk and Design Technology teams. This role offers hands-on experience in a fast-paced, professional environment, where the intern will assist with day-to-day technical tasks, gain exposure to real-world IT operations, and develop both technical and customer service skills.
This position is ideal for individuals interested in building a career in IT through practical experience and on-the-job learning.
Essential Functions:
- Prepare and configure laptops and equipment for new hires
- Assist with onboarding and offboarding employees
- Install and update software, including printer drivers and required applications
- Assign and manage software licenses
- Troubleshoot hardware issues (monitors, docking stations, peripherals)
- Support conference room technology, including Microsoft Teams systems
- Perform basic desktop setup, cable management, and workspace organization
- Maintain and update loaner devices (laptops, iPads, etc.)
- Track and update IT inventory and asset records
- Research technical issues and recommend solutions
- Create end-user documentation, including screenshots and quick-reference guides
- Assist in creating Keynote files for project presentations
- Upload and organize content within internal design platforms (e.g., AVAIL)
- Perform data entry related to new tools, processes, or software implementations
Job Requiremetns
Education and Experience:
High School diploma. Basic understanding of computer hardware and software preferred.
Required Skills/Abilities:
Requirements for this position include detail driven habits, ability to maintain focus in a fast paced environment. Must have excellent organizational and multi-tasking skills, ability to work effectively in a team atmosphere and be deadline oriented. Have strong communication and customer service skills.
Certifications/Licenses/Registrations:
Possession of a valid motor vehicle operator’s license and willingness to use insured personal vehicle in the courses of employment.
Equal Opportunity Employer/Veterans/Disabled