Floating Service Advisor at Nimeys Auto Group Inc – Utica, New York

The Nimey Auto Group is looking for a high-level Service Advisor who can step into any of our locations - Nimey’s New Generation Cars, NextGen Car Care, Matt Nimey GMC, or Den Kelly Chevrolet GMC - and perform at a high level, immediately.

This role is for someone who knows how to build trust quickly, manage a service drive under pressure, and drive revenue the right way - by educating customers and delivering a great experience, not by pushing unnecessary work.

You’ll be the person we rely on when a store needs help, coverage, or a boost in performance. That means you need to be adaptable, confident, and able to read a room fast.

If you’re someone who can walk into a new environment, earn trust in a day, and produce results without cutting corners, this is a serious opportunity.

What you’ll do:

? Step into different service departments and integrate quickly with each team

? Manage the full customer experience from write-up to delivery

? Communicate clearly with customers and technicians to keep work moving efficiently

? Recommend services based on actual need and long-term vehicle health

? Build trust fast - with both customers and team members

? Maintain strong performance in both customer satisfaction and sales

What you’ll get:

? A unique, high-impact role across multiple stores

? Exposure to different operations, teams, and leadership styles

? The opportunity to grow into a leadership position

? A company that values performance, accountability, and integrity

? Strong earning potential based on performance

What we expect (read this carefully):

? You can sell - but you don’t rely on pressure or shortcuts

? You know how to explain value in a way customers understand and trust

? You take ownership of your numbers and your customer experience

? You adapt quickly and don’t need constant direction

? You bring consistency, not excuses

? Proven experience as a high-performing Service Advisor

? Strong knowledge of automotive repair and maintenance

? Track record of both strong CSI and solid sales performance

? Excellent communication and relationship-building skills

? Ability to stay organized and perform in fast-paced environments

? Comfortable learning and working within multiple systems and processes

? Valid driver’s license required