SUPERVISOR TRAINING SERVICES at Goodwill of the Coastal – Savannah, Georgia

The Supervisor of Training Services manages the day-to-day operations of Goodwill Southeast Georgia’s training services, supporting both internal operations and public-facing programming. This role provides leadership and oversight to Training Specialists and Business & Community Engagement Specialists, ensuring high-quality learning experiences that align with organizational goals, compliance standards, and workforce development priorities.

Through effective supervision, coordination, and evaluation, the Supervisor, Training Services ensures training programs are delivered efficiently, consistently, and with measurable impact across the organization and community.

Perks & Benefits:

Your journey with us ensures your work brings purpose as it directly impacts our mission and the communities we serve. We welcome you as you are. To that end, we believe Goodwill’s strength lies in the diversity of those we employ, educate, and serve.

• Competitive weekly pay
• Comprehensive benefits including health, dental, and retirement plans
• Generous paid time off (PTO) and holidays
• Associate shopping discount
• Celebratory activities
• Career advancement opportunities
• Free training and development programs

Your Typical Day:

• Supervise and support Training Specialists and Business & Community Engagement Specialists in the delivery of internal and external training programs.
• Train and coach team members on effective training techniques and community partner engagement strategies.
• Coordinate training schedules, calendars, and logistics to ensure smooth execution of programs and events.
• Monitor trainee participation and progress, providing feedback and guidance to improve learning outcomes.
• Evaluate training effectiveness and implement continuous improvements to delivery methods, materials, and processes.
• Assess training delivery modes to optimize effectiveness, cost efficiency, and environmental impact.
• Assist in the development of testing and evaluation tools to measure program outcomes and effectiveness.
• Ensure all training programs align with organizational goals and comply with applicable training standards and regulations.
• Develop and maintain relationships with internal and external stakeholders to assess training needs and priorities.
• Collaborate with cross-departmental partners and subject matter experts to ensure content accuracy and relevance.
• Monitor the Learning Management System (LMS) for accuracy and completion tracking; serve as an LMS system administrator.
• Support organizational success by completing related duties as assigned.

What You’ll Need:

• Associate’s degree or higher preferred; candidates without a degree will be considered with additional directly related training experience.
• Three (3) or more years of experience in training delivery or coordination; supervisory experience preferred.
• Strong leadership, coaching, and team management skills.
• Experience coordinating training schedules, events, and logistics.
• Ability to evaluate training effectiveness and implement data-driven improvements.
• Knowledge of adult learning principles and instructional design models (e.g., ADDIE, SAM, Bloom’s Taxonomy).
• Excellent interpersonal, organizational, and communication skills.
• Working knowledge of training compliance standards and best practices.
• Ability to collaborate effectively with diverse teams and community partners.
• Valid driver’s license and ability to be insured under the company’s vehicle insurance policy.

About Us:

Goodwill is an Equal Opportunity Employer and is committed to serving members of the military, Veterans, and their families by encouraging them to apply for opportunities that align with their skills and experience. Our goal is to help ensure a smooth transition from military service into the workforce and to reflect our appreciation for the dedication devoted to protecting our country.

Goodwill provides access and opportunities to individuals with disabilities. Qualified applicants with disabilities or disabled Veterans may request reasonable accommodations by contacting Goodwill’s Human Resources Department at 912.354.6611. Please include your name, preferred method of contact, and details regarding your accommodation request. Goodwill will make every effort to respond promptly.