Director of Advancement Operations at Crouse Hospital – Syracuse, New York

Since 1887, Crouse Health has been a leading healthcare provider in Central New York. We’ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued. Crouse Health offers a full range of general and specialty care, inpatient and outpatient services, as well as community health education and outreach programs.

Crouse Health is hiring a Director of Advancement Operations.

Schedule: Full-Time, Monday-Friday, 8:00am-4:30pm

Director of Advancement Operations Responsibilities:

• Lead advancement operations supporting major capital initiatives
• Develop capital campaign infrastructure, reporting systems, and donor analytics
• Build cross-functional alignment between Advancement, Foundation, and Hospital leadership
• Implement systems and workflows that support major gift activity and donor stewardship
• Oversee donor CRM utilization, data integrity, analytics, and acknowledgment processes
• Participate in donor meetings, cultivation activities, and strategic planning sessions
• Coordinate advancement policies, documentation, and training
• Support staff development and operational budgeting
• Perform other duties as requested by senior leadership

Director of Advancement Operations Requirements:

• Bachelor's Degree in nonprofit management, business, public administration, communications, or a related field required
• Master’s Degree and/or AHP or AFP certification preferred.

• 5+ years in philanthropy, advancement operations, or nonprofit administration with exposure to capital campaigns or major gifts required.
• Healthcare philanthropy experience and CRM/database proficiency preferred.

• Strong organizational, analytical, and communication skills; professionalism, confidentiality, and collaboration across diverse stakeholders.

Benefits Overview:

• Medical, Dental, Vision, FSA, and 401K.
• Company paid life insurance.
• Tuition Assistance and Workforce Development Opportunities.
• Crouse Health Employee Assistance Program.
• Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.
• YMCA Subsidy program.