PHLEBOTOMIST at Colusa Medical Center – Colusa, California

POSITION TITLE: Phlebotomist

DEPARTMENT: Laboratory

EMPLOYEE REPORTS TO: Director of Laboratory Services

SUPERVISES: N/A

FLSA STATUS: Non-Exempt

EMPLOYMENT STATUS: Per Diem

POSITION SUMMARY

Performs a variety of tasks ranging from receiving patients in the laboratory to the processing of charts for HIMS, performing phlebotomy for inpatients and outpatients and outside facilities. It requires organizational ability in order to record information necessary for the reports required, inform the technologist of the tests ordered needing special attention on a basis other than routine, perform phlebotomist’s duties and be responsible for the billing of laboratory procedures and faxing lab reports when applicable. Must work with other phlebotomists, student aides, and technologists. Will have frequent contact with patients, families, physicians, nursing personnel, HIMS personnel, and salespersons. Will be responsible for communicating any pertinent information to the laboratory staff and director.

POSITION QUALIFICATIONS

Must be California CPT licensed. Must have a current BLS card. Must have the ability to organize a workload, communicate with others, type and possess some computer skills, must have mathematical skills, have legible handwriting, be familiar with medical terminology and able to learn laboratory terminology without difficulty. Must be flexible as the work involves many interruptions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Position-Specific Standards:

Specimen collection:

1. Phlebotomy skills (to include therapeutic phlebotomy).
2. Venipuncture/finger stick.
3. Labeling, Processing and distribution of specimen.
4. Interpret physician orders and collect appropriate samples.
5. Prepare request slips correctly.
6. Schedule out patients when appropriate.
7. Relay tests request to technologist.
8. Quest send outs / supplies / invoices.

Results Reporting:

1. Distribute test results to the nursing station.
2. Distribute test results to physician's /ordering providers
3. Call or fax results when appropriate.

Clerical Detail:

1. Enter Laboratory orders into US.
2. Maintain daily accession log. OP number / drop off specific number.
3. Order supplies when necessary to maintain stock.
4. Maintain a clean, well-stocked laboratory- (collection trays, drawing chair, pipettes, glassware).
5. Filing and shredding as necessary.
6. File results to charts and Medical Records, including micro or send outs.

Contribute to Laboratory and Hospital Function:

1. Practice confidentiality at all times.
2. Consult resource persons when needed.
3. Remain calm in stressful situations.
4. Complete assignments in timely manner.
5. Communicate all pertinent information to supervisor or co-workers.
6. Demonstrate effective communication skills.
7. Assist in training of new employees.
8. Demonstrate flexibility in accepting assignments/changes.
9. Interact in harmonious manner with all staff.

General Standards:

1. Must be able to demonstrate the knowledge and skill necessary to provide care and/or services appropriate to the age of the patients served in his/her assigned area. The skills and knowledge needed to provide such care may be gained through education, training or experience.
2. Provides an environment that demonstrates competence, caring, and commitment to external and internal customer satisfaction.
3. Immediately greets/acknowledges guests’ presence in a courteous and caring manner. Demonstrates appropriate customer relations communications skills, actively listening, maintaining eye contact, using guest names, anticipating customer needs, and proactively offering assistance.
4. Demonstrates good rapport and cooperative working relationship with all hospital staff.
5. Answers the telephone professionally, identifying self and department. Handles telephone information requests with courtesy, accuracy, and respect for confidentiality. Returns telephone voice mail and messages promptly.
6. Does not abuse or take advantage of sick time or personal days off. Provides proper notification for absence or tardiness. Reports to work as scheduled; is consistently ready to work at start of the assigned shift.
7. Makes best use of time during assigned shift. Coordinates activities to achieve maximum productivity and efficiency during assigned shift. Attends to personal affairs on own time to avoid disrupting the work schedule.
8. Complies with hospital safety and disaster policy and procedures. Demonstrates knowledge of and adheres to hospital and departmental safety regulations, disaster plans, infection control policies, and fire safety regulations, hazardous materials protocol.
9. Demonstrates a working knowledge and understanding of National Patient Safety goals.
10. Observes the Hospital/department dress code and wears ID badge.
11. Conducts himself/herself in a professional manner at all times.
12. Completes time sheet accurately and on a daily basis.
13. Attends all required education/inservice meetings.
14. Performs duties in an independent manner with minimum supervision.
15. Utilizes company supplies efficiently.
16. Responds to and uses disaster codes appropriately.
17. Performs other related duties as assigned or requested.