Operations Coordinator at Hamptons Happiness – East Hampton, New York

Be the Backbone of Operational Excellence Join Hamptons Happiness Inc. as an Operations Coordinator!

Position Title: Operations Coordinator
Company Name: Hamptons Happiness Inc.
Pay Range: $48,000 $58,000 base salary + Commission
Employment Type: Full-Time
Industry: Residential Pools and Wellness

Hamptons Happiness Inc., the Hamptons' leader in high-end residential wellness installations, is hiring a dynamic and highly organized Operations Coordinator to be the face and voice of our daily operations. In this pivotal role, you will be the glue connecting our clients, field teams, and internal processesensuring seamless scheduling, outstanding customer service, and streamlined project flow. If youre a confident communicator who thrives under pressure and loves to solve problems, this is your opportunity to grow with a company that builds extraordinary wellness environments for elite properties.

At Hamptons Happiness Inc., we specialize in delivering cutting-edge pool, spa, sauna, and complete wellness systems throughout the Hamptons and beyond. Backed by 45+ years of experience, we bring startup energy and craftsmanship to every job. Our team operates on trust, growth, and professional masterybuilding a collaborative culture where people are valued, trained, and empowered to succeed.

Learn more about us at www.hamptonshappiness.com

• Be the first point of contact for all client communicationcalls, inquiries, and service updates.

• Manage the scheduling of jobs and technician deployment to ensure timely, efficient service.

• Represent the Hamptons Happiness brand with professionalism and positivity.

• Coordinate across teams to align priorities, resources, and project timelines.

• Address and resolve client concerns quickly and effectively, escalating when necessary.

• Track operational data including schedules, service tickets, and client notes with precision.

• Continuously support improvements in our processes and customer experience.

• Excellent verbal and written communication skills.

• Highly organized with the ability to prioritize and multitask in a fast-paced environment.

• Customer-centric mindset with a natural ability to problem-solve and take initiative.

• Professional demeanor and confidence in representing the company to high-end clientele.

• Experience with CRM platforms or scheduling tools is preferred.

• Previous experience in customer service, coordination, or dispatch roles is a plus.

• Competitive base salary with commission opportunities

• Medical Insurance

• Weekly Pay Cycle

• Paid Time Off (Vacation, Sick, Holidays)

• Career Growth Opportunities

• Paid Training and Certifications

• Tech Package (Smartphone or Tablet)

• Annual Company Trips & Events

• Supportive and structured team environment

• Relocation Assistance Available (if applicable)

• Full-Time

• MondayFriday, 8:00 AM 5:00 PM

• Some weekend flexibility depending on operational needs

• Based in East Hampton, NY

• Primary operations support for projects throughout the Hamptons

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

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