Account Manager in PHOENIX, Arizona at Forrest Logistics LLC

Job DescriptionAccount Managers do more than just coordinate freight, they run point on critical moves that keep our customers and carrier partners in sync and on schedule. In this role, you’ll take ownership of every shipment from start to finish, making real-time decisions, solving problems on the fly, and building relationships that last. If you're hungry to make an impact, thrive in a fast-paced environment, and want to grow alongside one of the most agile teams in logistics, join us! Whether you're looking to launch your career or take it to the next level, there's room to grow.

Your impactManage the full lifecycle of freight, from booking to delivery, with precision and careBuild and maintain strong relationships with customers and carrier partnersMaintain proactive communication with customers to ensure transparency and trustMonitor and resolve shipment issues in real time, keeping all parties informedManage a high volume of inbound and outbound communication with efficiency and professionalismProvide regular reporting and insights on account performance to both internal teams and customersOversee your carrier portfolio, ensuring partners meet safety, service, and compliance expectationsIdentify opportunities to improve service levels, reduce costs, or streamline processQualifications and skills we value3-4 years of experience in logistics/transportationDrayage/port experience is a plusA go-getter who works well independently and as part of a teamAbility to multi-task, prioritize, and problem-solve in the momentEffective communication and collaboration skills as part of a teamHighly skilled at developing and maintaining relationships with customers and carriersA strong sense of personal accountability and a winning attitudeNegotiation and customer service skillsThe ability to prioritize and schedule workloads efficiently while accommodating carriers and customersCustomer service or operational experience in the transportation industry preferredBachelor’s degree preferredWhy forrest Logistics

Competitive Salary: Earn a competitive salary with a comprehensive benefits package.Impactful Role: Make your mark on a growing business and contribute to our success.Advancement Opportunities: Enjoy internal advancement opportunities for high performers looking to grow their careers