LIHTC Maintenance Specialist in Mashpee, Massachusetts at Mashpee Wampanoag Tribe

Overview of Role:

The LIHTC Maintenance Technician supports the upkeep, safety, and overall condition of Mashpee Wampanoag Tribe housing units, common areas, and grounds. The role is responsible for helping ensure properties are maintained in accordance with Low-Income Housing Tax Credit (LIHTC) program expectations, applicable health and safety standards, and established housing department policies and procedures, while promoting quality living conditions for residents.

Essential Duties and Responsibilities:

• Maintain LIHTC units, common areas, and exterior grounds in safe, sanitary, functional, and market-ready condition consistent with program standards and resident quality expectations.
• Support compliance with LIHTC property condition requirements by identifying, documenting, prioritizing, and resolving maintenance issues in a timely manner.
• Complete and track preventive, routine, and corrective maintenance activities to preserve the long-term condition, safety, and functionality of housing units and site infrastructure.
• Coordinate resident access and maintenance scheduling in a professional manner that supports timely service delivery and positive resident relations.
• Respond to urgent and after-hours maintenance needs as assigned to protect resident health and safety and minimize damage to property.
• Maintain accurate work order, inspection, inventory, and maintenance records that support operational accountability, planning, and program compliance.
• Monitor supply levels, tools, and maintenance inventory to ensure readiness for timely repairs and cost effective operations.
• Assist with unit inspections, turnover assessments, and repair planning to support efficient vacancy turnaround and readiness for occupancy.
• Coordinate with approved contractors and vendors, with supervisory approval, to ensure specialized work is completed safely, properly, and in accordance with applicable standards.
• Contribute to the overall appearance and functionality of the property by helping maintain grounds, walkways, and shared spaces in a clean, orderly, and safe condition throughout the year.

Skills and Abilities:

• Demonstrated experience in residential, property, or facility maintenance, including basic plumbing, electrical, carpentry, and general repair work; familiarity with HVAC systems and appliance repair preferred.
• Knowledge of building systems, maintenance tools, and safe work practices, with the ability to troubleshoot issues, interpret operating instructions or schematics, and complete repairs effectively.
• Experience supporting work orders, unit inspections, preventive maintenance, inventory tracking, vendor or contractor coordination, and vacancy turnaround activities.
• Ability to work independently, exercise sound judgment, manage competing priorities, and respond professionally under pressure.
• Strong communication, resident service, and interpersonal skills, with the ability to treat Tribal citizens, residents, contractors, and coworkers with respect and cultural sensitivity.
• Ability to read and interpret reports, manuals, and maintenance instructions; prepare routine documentation and use Microsoft Office and housing-related systems effectively.
• Ability to meet attendance expectations and perform the physical demands of the role, including lifting, climbing, and working indoors and outdoors in varying weather conditions.

Education and Experience:

• High school diploma or GED required.
• Minimum of 3 years of experience in residential or property maintenance, facilities management, or a related field.
• Equivalent combination of education and experience may be considered if it clearly demonstrates the ability to perform the job responsibilities.

Working Conditions

This role involves both indoor and outdoor work and regular exposure to varying weather conditions, dust, noise, cleaning products, and other routine maintenance-related environments. The position also requires responsiveness to on-site and occasional after-hours maintenance needs in support of property operations, resident safety, and unit readiness.

Physical Requirements

This position requires the ability to stand, walk, bend, kneel, reach, climb ladders, and lift or carry tools, equipment, and materials as needed to perform maintenance, inspections, repairs, and unit turnover activities safely and effectively.

Additional Requirements:

Must submit to and pass a comprehensive background check. Must possess a valid driver’s license. Must be able

to travel for official business on occasion. Must be able to attend meetings evenings and/or weekends as needed.