Leasing Consultant in Gaithersburg, Maryland at MRK Property Management LLC

Job Summary

The Leasing Consultant is responsible for optimizing property occupancy and income through grass-roots marketing and effective closing and renewal techniques. This includes building prospects’ interest in the property and converting them into residents at the conclusion of the selling process.

Essential Job Functions

• Models and instills company mission and values
• Champions continuous improvement and regularly executes strategies to enhance resident satisfaction, work processes and property performance
• Leads tours of the property; shows model unit(s) and markets amenities to close sales and maintain occupancy
• Assists in creating marketing collateral detailing the property’s unique features, amenities, size, floor plans, vacancies, rental rates and current promotions
• Processes rental applications in accordance with policy
• Markets MRK within the community, utilizing social media to generate prospect interest
• Tracks and follows-up with all referrals, walk-ins and phone inquiries
• Ensures the application files contain all required documentation
• Works with the Property Manager to develop and implement resident programs, including special events and ongoing instructional and recreational activities
• Inspects the model unit daily to ensure its prospect-ready
• Complies with company policies and Fair Housing rules and regulations in all prospect and resident interactions
• Maintains regular office hours, ensuring adequate coverage on weekends and holidays
• Ensures daily follow-up on all marketing sources
• Completes and maintains lease files for each rental, and ensures all files remain compliant with company policy and procedures
• Completes initial application certifications for all funding sources accurately and on-time to ensure compliance with applicable program(s) (e.g. LIHTC, HOME, Public Housing, etc.)
• Completes and submits reports to NJHMFA, the compliance department and property manager
• Inspects vacant units to ensure they are move-in ready
• Leverages Yardi software throughout the application process
• Other duties as assigned

Knowledge, Skills, and Abilities

• Bachelor’s degree (or equivalent combination of education and experience)
• Minimum of three years of sales/leasing experience—preferably within the property management industry
• Experience with affordable housing (Tax Credits) is preferred
• Goal-oriented and results-driven
• Customer-focused and service-oriented
• Outstanding interpersonal skills
• Strong written and verbal communication skills
• Advanced customer service and problem-solving skills
• Advanced organizational and time management skills
• Excellent follow-up and follow through skills
• Technically proficient in Microsoft Office
• Ability to work in a fast-paced, action-oriented environment
• Ability to build and maintain professional, mutually beneficial relationships
• Ability to travel up to 10% of the time

Our Values

• Embrace New Ways: obstacles are opportunities, and challenges are catalysts for change
• Serve the Community: give back and pay it forward
• Drive to Achieve: ambition and determination – we can achieve anything we can imagine

WE’VE GOT YOU COVERED

• We take pride in supporting the health and well-being of our teammates and their families:
• Full medical, prescription, dental and vision benefits
• Company-paid life and AD&D insurance
• Company-paid short-term and long-term disability
• A 401(k) retirement plan with company match
• Paid time off, accrued based on years of service
• Supplemental insurance for employees and families
• Employee Assistance Program for confidential counseling
• Additional paid day off to provide community or charitable services
• Paid holidays; approximately eight per year
• Peace of mind and a great working environment

#HP

MRK provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.