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Director of Case Management in Miami, Florida at Chapman Partnership

NewSalary: $95000 - $98000Job Function: Medical
Chapman Partnership
Miami, Florida, 33136, United States
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Job Description

SUMMARY:

The Director of Case Management is responsible for providing administrative oversight and supervision of the case management staff. Staff under this person’s purview include: Program Services Manager, Senior Case Manager, Case Managers. This person ensures that education activities and in-service training for staff is conducted. Assumes departmental Risk Management duties and engages in networking activities in the community.

DUTIES AND RESPONSIBILITIES:

  • Assures great service, growth, development, and personnel management to ensure consistency between the Case Management Departments.
  • Develops, implements, and evaluates the Case Management program to ensure quality client care consistent with the Chapman Partnership mission
  • Ensure client cases are in progress, handling case conferences of the most difficult situations and resolving complex issues.
  • Lead the Case Management team and oversight of the HMIS data system.
  • Ensure staff is able to access appropriate resources and make referrals efficiently.
  • Ensure timely and effective case management meetings and planning to support efficient client throughput.
  • Develops standard operating policies, procedures and protocols for all programs within the scope of responsibilities.
  • Ensure compliance with state and federal laws.
  • Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

  • Directly supervises 6 employees between the 2 centers.
  • Indirectly supervises 17 employees between the 2 centers.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS:

  • Bachelor’s degree in social work, human services, education or related field; master’s degree preferred; or equivalent experience. Master’s Degree (MA) or equivalent, or four to ten years of related experience and/or training, or equivalent combination of education and experience.
  • Minimum of ten (10) years of social services experience, preferably working with the homeless population, including a minimum of three (3) years’ upper management experience.

Job Location

Miami, Florida, 33136, United States

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