Manager of Volunteer Programs in Indianapolis, Indiana at Keep Indianapolis Beautiful Inc
NewSalary: $47800 - $51000
Keep Indianapolis Beautiful Inc
Indianapolis, Indiana, 46203, United States
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Job Description
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Keep Indianapolis Beautiful (KIB) is an environmental and community nonprofit with a mission to help people and nature thrive. We partner with neighborhoods, local government, universities, community groups, and businesses to achieve our vision of an Indianapolis that is loved, cared for, and ecologically rich. We work with about 18,000 volunteers each year to plant trees and native landscapes, organize litter cleanups, turn vacant lots into pocket parks, restore habitat, and educate and employ youth.KIB helps people and nature thrive most effectively when we reflect the diversity of perspectives, voices, and abilities found throughout the city. KIB is an equal opportunity employer that encourages applicants – including people of color; people who are LGBTQ; veterans; people who are multilingual or multicultural; and individuals of various ages and abilities – to help us create a team with a broad range of backgrounds and thinking.
Job Title: Manager of Volunteer ProgramsFull-time/Part-time: Full-timeRegular/Temporary: RegularReports To: Director of Stakeholder EngagementSalary: $47,800 - $51,000 annuallyBenefits: Health, dental, vision insurance (company pays 90% of employee coverage), company-paid life and long-term disability insurance and 403(b) match up to 3%; generous PTO and holiday schedule
Purpose: The Manager of Volunteer Programs leads KIB’s volunteer recruitment, engagement, and retention efforts, ensuring an exceptional volunteer experience while supporting organizational goals. This position oversees volunteer systems, communications, data management, and specialized volunteer programs, while partnering across departments to strengthen community engagement and volunteer participation. The Manager works independently while collaborating closely with Director of Stakeholder Engagement, colleagues across the organization, community partners, and volunteers to strengthen volunteer participation, expand community partnerships, and advance KIB’s mission.
Duties, Functions, and Responsibilities: Volunteer Engagement & Leadership
Develop and implement volunteer recruitment, engagement, recognition, and retention strategies to grow participation across KIB programsEvaluate volunteer programs and recommend improvements based on participation data and volunteer feedbackLead volunteer logistics and staffing for organization-wide projects and special eventsVolunteer Recruitment and Community PartnershipsBuild and maintain relationships with community partners, volunteer groups, and returning volunteersRecruit, train, support, and recognize volunteersCoordinate volunteer staffing to meet organizational and departmental needsVolunteer Operations & CommunicationsManage volunteer systems, registration processes, project requests, databases, and related technology platformsOversee volunteer communications and promotion through internal and external channelsMaintain volunteer records, participation metrics, and reporting for organizational needs and grantsAmbassador and Tree Tender ProgramsManage the day-to-day operations of Ambassador and Tree Tender ProgramsCoordinate educational opportunities, appreciation events, and ongoing volunteer communicationsEvaluate program effectiveness and implement continuous improvementsCollaboration & Organizational SupportPartner with program managers and internal departments to coordinate volunteer supportCollaborate with Development, Community Engagement, and Marketing to expand volunteer opportunitiesContribute to organization-wide initiativesAssist with any additional duties as assigned in service to the mission of KIB
Knowledge, Skills, and Abilities: Excellent verbal and written communication skills with the ability to build relationships across diverse communities Demonstrate experience with volunteer recruitment, engagement, and program managementStrong project management, organizational, and problem-solving skills with the ability to balance multiple priorities in a fast-paced environmentExperience with data tracking, reporting, and program evaluationProficiency with Salesforce CRM, Formstack, Microsoft Office Suite, or similar database systemsAbility to lead, motivate, and facilitate groups of volunteers in both indoor and outdoor settingsExperience presenting to large groups and representing an organization in community settingsHighly organized, detail-oriented, self-motivated, and adaptableUnderstanding and appreciation of diversity, equity, inclusion, and belongingProficiency in a language other than English (e.g., Spanish, Haitian Creole, Chin, Tagalog) preferredEducation and Experience: Bachelor’s degree in a related field preferred. Relevant experience may be considered in lieu of a degree3-5 years of volunteer management, community engagement, nonprofit program, management, or related experience preferredExperience with Salesforce CRM and volunteer management software preferred Requirements: Physically able to lift heavy items (up to 50lbs.) consistently throughout a regular workdayComfort walking, standing for long hours, and withstanding working outdoors in all seasonsAbility to accommodate seasonal nature of workload, including working weekends and/or evenings as neededValid driver’s license with six points or fewerAbility to or willingness to learn how to pull a 25’ long trailer behind a full-sized pickup truckExhibit KIB’s Cultural Values of Teamwork, Accountability, Excellence, Welcoming All Voices, Balance, and Joy
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Job Location
Indianapolis, Indiana, 46203, United States
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