Medical Receptionist in Omaha, Nebraska at PainPoint Health

Medical Receptionist
Full-Time | Monday-Thursday 8:00 AM-5:30 PM & Friday 8:00 AM-12:00 PM | $20/hour
Location: Omaha, NE 68114

Make a Difference at the Front Desk
Midwest Pain Clinics (MPC) is seeking a Medical Receptionist to join our outpatient pain management team. This role is ideal for someone who enjoys working directly with patients, staying organized, and being part of a team that delivers compassionate, high-quality care.

You'll help keep the patient experience running smoothly from arrival through checkout while providing dependable administrative and clinical support.

What You'll Be Responsible For

• Greet patients and manage check-in, check-out, and registration.
• Schedule appointments and respond to incoming calls.
• Collect co-pays, deposits, and required documentation.
• Obtain and organize insurance information and new-patient paperwork.
• Maintain accurate patient records and medical documentation.
• Assist with patient flow and prepare exam rooms as needed.
• Document patient histories, vital signs, and test results as directed.
• Handle medical records and patient information in accordance with HIPAA requirements.
• Keep the front office and clinical areas organized and professional.
• Follow OSHA, HIPAA, facility, and company procedures.
• Complete required training and assist with additional office needs as assigned.

What We're Looking For
Required:

• High school diploma or GED.
• At least 3 years of experience working in a medical clinic and/or patient scheduling experience.
• Medical billing experience.
• Strong communication, organization, and customer service skills.
• Ability to maintain accuracy and professionalism in a busy environment.
• Proficiency with Microsoft Office or similar software.

Preferred:

• Previous experience in a healthcare or physician office.
• Familiarity with medical terminology, office procedures, and electronic medical records.

The Right Fit

• We're looking for someone who is:
• Friendly, professional, and patient-focused.
• Comfortable communicating with patients in person and by phone.
• Detail-oriented and dependable.
• Able to prioritize multiple responsibilities.
• Comfortable working independently while contributing to a team.
• Committed to protecting patient privacy and providing excellent service.

Benefits & Perks

• Medical, Dental & Vision Insurance
• HSA
• 401(k) Retirement Plan
• Paid Time Off and Company-Paid Holidays
• Life & AD&D Insurance
• Short- and Long-Term Disability
• DailyPay - On-Demand Pay Access
• Wellness Resources
• Bonusly Employee Recognition Program
• Opportunities for professional growth

Why MPC?
Enjoy a consistent Monday-Friday schedule with early Fridays, no weekends, evenings, or holidays, and the opportunity to build meaningful relationships with patients in a supportive outpatient environment.

If you're ready to bring your customer service and medical office experience to a team that values both patients and employees, apply today!