Student Services Advisor (Part-Time) in Pawtucket, Rhode Island at New England Tractor Trailer Training School (NETTTS)

Student Services Advisor

Job Description

The Part-Time Student Services Advisor position provides support to students throughout their experience by assisting with communication, administrative tasks, scheduling, and general student needs. This position requires someone who is organized, personable, and comfortable communicating with students by phone and in person.

The ideal candidate will be comfortable speaking with students, answering questions, following up on outstanding items, and assisting with various student service activities.

Schedule & Compensation

• Starting pay at $20/hour, negotiable based on experience
• Thursday and Friday, 10:00AM-7:00PM; Saturday, 8:00AM-1:00PM
• 20-25 hours per week

What You’ll Do

• Provide friendly, professional front desk support, including answering incoming calls, assisting students and visitors, and responding to general inquiries.
• Assist students with scheduling and rescheduling permit testing appointments, discussing tutoring options, and following up on test results and next steps.
• Conduct student outreach calls regarding attendance, retention, permit progress, and other outstanding requirements.
• Participate in new student orientations to introduce available student services and permit testing support.
• Communicate and coordinate with instructors and other departments to support student progress and address student needs.
• Maintain accurate student records, including collecting and uploading permit documentation, performing data entry, and updating CVUE and other systems.
• Assist with general administrative tasks, student services activities, and student account follow-up as needed.
• Maintain confidentiality and professionalism when handling student information.

What We’re Looking For

• Strong communication and interpersonal skills
• Organized, dependable, and detail-oriented
• Comfortable managing multiple priorities in a fast-paced environment

Qualifications

Required:

• Strong computer and organizational skills
• Excellent customer service and interpersonal skills
• Ability to maintain accurate records and complete data entry
• Basic computer skills and ability to learn new systems

Preferred:

• Previous experience working in student services, education, customer service, administrative support, or similar setting
• Experience working with a diverse student or customer population
• Experience with scheduling appointments or coordinating services
• Previous experience working with databases or student information systems
• Bilingual communication preferred

If you’re looking for a rewarding role where you can make a meaningful impact on students’ lives and career paths, we encourage you to apply today!

👉 Apply today and help make a lasting impact at NETTTS!