Revenue Integrity Supervisor in Boone, North Carolina at Appalachian Regional Healthcare System

Location: Boone, North Carolina | Full-Time | 8:30am - 5:00pm

As a Revenue Integrity Supervisor at UNC Health Appalachian, you will play a critical role in supporting the financial health and operational integrity of our healthcare system. You’ll help ensure accurate revenue capture, regulatory compliance, and effective revenue cycle operations while collaborating with leaders across the organization. Join a mission-driven healthcare system that values teamwork, accountability, and professional growth in the beautiful Blue Ridge Mountains.

• Compensation: Compensation is commensurate upon education, experience, certification, and internal equity. Starting at $25.63 per hour.
• Schedule: Full-time position with standard business hours; occasional flexibility may be required
• Benefits: Comprehensive medical/dental/vision coverage, retirement with employer match, paid time off, tuition reimbursement, paid parental leave, wellness incentives, and employee discounts

• Maintain the integrity of the revenue capture system across revenue-generating departments throughout UNC Health Appalachian
• Oversee chargemaster maintenance and updates in coordination with UNC Health system standards
• Monitor accurate and complete charge capture processes to optimize reimbursement and compliance
• Supervise denials management activities, charge/chart audits, and external audit response processes
• Collaborate with department leaders to provide education and guidance regarding revenue integrity responsibilities and payer compliance requirements
• Review CPT codes, HCPCS codes, and revenue codes to ensure billing accuracy and regulatory compliance
• Analyze trends, identify opportunities for operational improvement, and implement corrective actions as needed
• Promote strong working relationships across departments while supporting a culture of accountability, integrity, and customer service
• Demonstrate professionalism and adherence to UNC Health Appalachian’s Mission, Vision, and Values

• Bachelor’s degree in Finance or related field preferred
• Certification in billing and coding preferred, including CPC, CPC-H, CCS, CCS-P, RHIA, RHIT, or RN

• Minimum of 2–4 years of experience in revenue cycle or healthcare finance required
• Prior leadership or supervisory experience preferred

• Coding credential preferred
• Certified Revenue Integrity Professional (CRIP) preferred

• Strong knowledge of revenue integrity operations and healthcare revenue cycle processes
• Extensive knowledge of CPT codes, HCPCS codes, and revenue codes
• Understanding of payer regulations, billing compliance, and reimbursement methodologies
• Excellent communication, analytical, and problem-solving skills
• Ability to collaborate effectively with leadership, physicians, clinical departments, and staff
• Strong organizational skills with attention to detail and process improvement

• Continuous sitting, standing, and walking for extended periods throughout the workday
• Frequent hand, finger, and wrist repetition with moderate dexterity
• Occasional lifting, carrying, pushing, and pulling greater than 30 lbs
• Frequent computer work and close visual attention required
• Rare exposure to bloodborne pathogens and healthcare-related hazards
• May occasionally be exposed to electrical/mechanical equipment, slippery surfaces, or emergency situations
• Subject to occasional irregular hours based on operational or organizational needs

• Career Growth: Expand your expertise through continuing education, professional certifications, and leadership development opportunities
• Meaningful Impact: Help support the financial integrity and operational success of a healthcare system dedicated to improving community health
• Community & Lifestyle: Boone, North Carolina offers mountain living, outdoor recreation, and a vibrant community consistently recognized among the best small towns in America
• Inclusive Culture: We foster a supportive, collaborative workplace focused on respect, accountability, and employee well-being

Ready to make an impact in healthcare finance and revenue integrity?
Apply today to join UNC Health Appalachian and help support exceptional care through operational excellence.

About UNC Health Appalachian
It's official - UNC Health Appalachian earned an "A" in the fall 2023 Leapfrog Patient Safety Grades! UNC Health Appalachian, the leader for healthcare in the High Country, comprises three hospitals, 13 medical practices, Seby B. Jones Regional Cancer Center, The Rehabilitation Center, and Appalachian Regional Healthcare Foundation. UNC Health Appalachian stays committed to promoting health in the High Country, enhancing quality of life, and simply “making life better.”

About UNC Health
UNC Health is a state entity and an affiliated enterprise of the University of North Carolina system, comprised of 14 hospitals, 18 hospital campuses and more than 500 clinics along with the clinical patient care programs of the UNC School of Medicine (SOM). It exists to improve the health and well-being of North Carolinians and others we serve and to further the teaching mission of the University of North Carolina SOM. Over the past three years, UNC Health has provided more than $400 million in uncompensated or charity care to the citizens of North Carolina. Our hospitals have received numerous awards and recognition for quality care, patient safety and the overall patient experience. For more information, please visit unchealth.org.

UNC Health Appalachian embraces diversity and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We value a workforce that reflects a variety of backgrounds and perspectives, as it enhances our ability to provide outstanding care. We welcome and encourage applications from candidates of all backgrounds and experiences. UNC Health Appalachian is committed to providing a fair and inclusive hiring process and a workplace where all team members feel respected and empowered. If you require accommodations during the application process, please contact us.

Employment at UNC Health Appalachian is contingent upon successful completion of a background and drug screen. For accommodations or additional information, contact arhsrecruitment@unchealth.unc.edu.