Field Service Representative (Technical Exploitation & Forensics) in at DELAWARE RESOURCE GROUP OF OKLAHOMA LLC

NewJob Function: Customer Service
DELAWARE RESOURCE GROUP OF OKLAHOMA LLC
Germany
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Job Description

Description:

Field Service Representatives (FSRs) require explicit skill sets in order to provide advisement, configuration, maintenance, equipment demonstration, training and utilization of biometric and forensic equipment in both offsite office and field environments. The FSR shall be prepared to travel on short notice, train operators, and answer questions or troubleshoot equipment issues over the phone or on the spot.

Essential Duties and Responsibilities include, but are not limited to:

• Configuring, maintaining, and utilizing biometric and forensic equipment in both office and field environments

• Advising, assisting with, and demonstrating equipment and software upgrades; drafting reports; and maintaining records

• Participating in technology tactical evaluations (tech refresh)

• Perform normal office functions, including using word processing and spreadsheet

• software tools, as well as other standard office equipment and software

• Maintain proficiency in new identity intelligence related equipment, TTP, training

• requirements, data sources, and production requirements

• Train, explain, instruct chemical analysis process

• Ability to train, understand/explain the operation of all laboratory equipment; including maintenance

• Explain documentation techniques and importance of accurate documentation

• Follow and explain all safety procedures when handling chemicals and samples

• Experience with chemical analysis of samples

• Experience with chemical detection and identification products

• Experience with colorimetric kit contaminates; Colorimetric based: Drugs, Explosives, Toxic industrial chemicals or materials

• Experience with Spectroscopy, FTIR, Raman, Near-infrared (NIR)

• Experience with Gas Chromatography (GC)

• Experience with Spectrometry, Mass (MS)

• Proficient in various laboratory procedures, including evidence collection and preservation

• Knowledge of advanced CBRN detection technologies (preferred but not required), decontamination procedures, and the handling of hazardous materials

• Capability to rapidly assess and analyze Chemical threats, employing scientific principles to identify potential hazards

• Previous experience with overseeing training and readiness of CBRN personnel, ensuring soldiers are equipped with necessary knowledge and skills (preferred but not

• required)

• The ability to operate in high-stress, hazardous environments and make critical decisions under pressure

• Knowledge of Army CBRN doctrine; Authorities, Organizations and Mission Command (preferred but not required)

• Solid understanding of RF communications and standard RF measurements

• Other duties as identified and assigned.

Requirements:

• 3 or more years of operational experience with Exploitation equipment.

• OAC trained or at least 1-year user experience in the following areas:

-Biometrics: Tactical electronic biometric (Finger, Face, Iris) collection technology, especially fingerprint collection and matching equipment Tactical Latent Print collection, DNA collection.

-Managing, leading, & conducting training: US DoD classroom or field instruction Sensitive Site Exploitation tactics, techniques and procedures to include coordinating, planning, and employing biometrics, forensics, cellular, and media exploitation tools

• Three (3) or more years of biometric or forensic operational collection or analytical experience, deployed combat arms or intelligence units

• Bachelor’s of Science in Chemistry

• Recent (last 3 years) forensic collection experience including Cellular telephone extraction equipment, high and low-level computer data extraction and analysis, latent fingerprint lifting, trace element and explosives detection, and DNA collection (highly desirable)

• Recent (last 3 years) operational experience with latent print collection, iris scanning, and facial recognition

• Graduate of one or more of the courses taught at the Joint Exploitation Training Center (JETC) located in Ft. Bragg, Fayetteville, NC

-Operator Advanced Course (OAC)

-Exploitation Analysis Course (EAC)

-Technical Exploitation Course (TEC)

-Graduate of SEEK II Maintenance Course a/o BioSled course /training.

-Graduate of XRY Trainers Course

-Graduate of the Site Exploitation Training Course (EAC)

• Experience with chemical analysis of samples

• Experience with chemical detection and identification products

• Experience with colorimetric kit contaminates; Colorimetric based:

-Drugs

-Explosives

-Toxic industrial chemicals or materials

• Experience with Spectroscopy

-FTIR

-Raman

• Experience with Gas Chromatography (GC)

• Experience with Spectrometry

-Mass (MS)

• Proficient in various laboratory procedures, including evidence collection and

• preservation

• Knowledge of advanced CBRN detection technologies, decontamination procedures, and the handling of hazardous materials (preferred but not required)

• Capability to rapidly assess and analyze Chemical threats, employing scientific

• principles to identify potential hazards

• Previous experience with overseeing training and readiness of CBRN personnel,

• ensuring soldiers are equipped with necessary knowledge and skills (preferred

• but not required)

• The ability to operate in high-stress, hazardous environments and make critical

• decisions under pressure

• Knowledge of Army CBRN doctrine; Authorities, Organizations and Mission

• Command (preferred but not required)

• Communication Skills – ability to communicate effectively with all levels of command structure

• Active Top Secret clearance with the ability to obtain TS/SCI

• 3 years of staff officer experience with battle Captain experience preferred

• 3 years of operational or staff experience as one of the following Army MOS listed or equivalent to a 35A/35F/350F/74A/ 74D/740A/FA52


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Job Location

Germany

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