Inside Sales/Treatment Coordinator/Guide in Tustin at Dental Implants GPS

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Job Title: Guide - Inside Sales

Hourly Rate: $28.84-$38.46 plus commission (OTE: $160,000-$180,000 annually)

Department: Sales

Reports to: Sales & Partnerships Director

Schedule: Monday - Thursday, 7:00am-5:00pm

Location: Reseda, Ca

Job Summary:

The Guide is responsible for building strong client relationships (B2C), driving sales growth, and providing a consultative approach to understand customer needs and delivering tailored solutions that align with their goals.

Duties/Responsibilities:

Conducting consultations with patients to understand their oral health needs, goals, and expectations.

Providing detailed information about the benefits, process, and expected outcomes of full arch implant procedures.

Assisting patients in making informed decisions by presenting treatment options and addressing any concerns or questions.

Developing customized treatment plans and cost estimates for patients, ensuring clarity and transparency.

Collaborating with the dental team to coordinate treatment schedules and ensure seamless patient experiences.

Following up with patients to answer additional inquiries, address concerns, and provide ongoing support.

Building and maintaining strong relationships with patients, focusing on patient satisfaction and retention.

Attending relevant dental conferences and events to stay updated on industry trends and advancements.

Keeping accurate records of patient interactions, treatment plans, and progress.

Perform all other duties and tasks as assigned.

Experience as a sales consultant or a similar role within the dental or healthcare industry.

Experience presenting high-value treatment plans ($20K + cases) with confidence and clarity.

Knowledge of third-party financing (Care Credit, Lending Club, etc) and payment plan structuring.

Proven track record of meeting or exceeding sales targets and delivering exceptional customer service.

Excellent communication, negotiation, and presentation skills.

Strong interpersonal skills with the ability to build rapport and establish trust with patients.

Proficiency in CRM software (Salesforce) and MS Office.

Bachelor’s degree in Marketing, Business Administration, or a related field.
Strong understanding of full-arch implant procedures.

Vacation AccrualSick Time Accrual, with rollover.Full benefits eligibility after 60 days (Medical, Dental, & Vision)401k with company matchPaid Holidays