Coordinador de Calidad y Mejora continua in Zapopan, Jalisco at Netafim USA

About Netafim:

At Netafim, we work side by side with millions of farmers and communities around the world to address one of agricultures most pressing challenges: how to produce more food with fewer resources in an increasingly unpredictable environment. For more than 60 years, Netafim has been a global leader in precision irrigation, powered by people working across teams and geographies to bring together agronomy, engineering, data, and innovation.

Together, we help improve decision-making in the field and drive better outcomes across crops and climates turning complexity into clarity and making agriculture more precise, efficient, and sustainable to enable farmers to grow more with less.

About Orbia:

Orbia Advance Corporation is a company driven by a shared purpose: to advance life around the world. Orbia operates in the Polymer Solutions, Building & Infrastructure (Wavin), Precision Agriculture (Netafim), Connectivity Solutions (Dura-Line) and Fluor & Energy Materials sectors. The five Orbia business groups have a collective focus on ensuring food and water security, expanding information access and connectivity, and advancing decarbonization and the energy transition with basic and advanced materials, specialty products, and innovative solutions. Orbia has a global team of over 22,000 employees, commercial activities in more than 100 countries and operations in over 50, with a strong U.S. manufacturing presence and headquarters in Boston, Mexico City, Amsterdam, and Tel Aviv. The company generated $7.6 billion in revenue in 2025. To learn more, visit: orbia.com

Propsito

Garantizar la satisfaccin del cliente mediante el aseguramiento de la calidad de productos y servicios, la atencin oportuna de incidencias y la implementacin de mejoras continuas en los procesos a travs de metodologas Lean Manufacturing.

Principales responsabilidades:

Gestionar el anlisis, seguimiento y cierre de quejas de clientes, asegurando la implementacin efectiva de acciones correctivas y la mejora continua de los procesos.

Liderar la comunicacin con proveedores ante reclamaciones de calidad, gestionando acciones correctivas, recuperacin de costos y emisin de notas de crdito cuando corresponda.

Implementar y asegurar el cumplimiento de los lineamientos de Excelencia Operacional (OpEx) en Mxico, alineando las iniciativas locales con la estrategia corporativa.

Desarrollar e impartir capacitacin al personal operativo y administrativo en metodologas y herramientas de Lean Manufacturing, promoviendo una cultura de mejora continua y eficiencia operativa.

Asegurar la implementacin y gestin de un sistema integral de control de documentos (QMS), as como establecer un programa para la revisin de procedimientos y polticas que permitan la actualizacin de los mismos buscando agilizar los procesos y actividades sin comprometer los controles, as como estandarizar la estructura de formatos, diagramas de flujo y path de autorizaciones.

Monitorear, analizar y reportar a la Direccin de Operaciones y Corporativo el desempeo de los indicadores de Calidad y Mejora Continua, identificando oportunidades de mejora y asegurando el cumplimiento de los objetivos establecidos.

Experiencia y Conocimiento Requerido

Administracin, Ingeniera Industrial, Negocios Internacionales o Afn

Sistemas de Gestin de Calidad y Lean Manufacturing

Gestin y Administracin de Proyectos

Excelencia Operacional, Servicio al cliente, tcnicas de negociacin

ISO9001

Entre 3 -5 aos de experiencia en posicin similar

Ingls avanzado

We welcome purpose-driven dreamers, doers, and builders, recognizing that it takes difference to make a difference. If youre ready to bring your skills, talents, and perspective to moving your career, the company, people, and the planet forward, wed like to hear from you.

We believe that every voice matters; every community deserves respect; and every challenge is an opportunity and united by empathy, we are stronger for our different perspectives. We are dedicated to building a more diverse, inclusive, and equitable workplace that supports the needs of all our employees regardless of their role, location, identity, and background.