Sales Coordinator in Carlsbad, California at Gold Star Foods

Good Source Solutions, a manufacturer and distributor of food products, is a growing company specializing in providing cost effective products and solutions for our customers and vendors. We do this through teamwork, problem solving and respectful interactions. The purpose of this integral position within the organization is to source value-oriented foods products that will help maintain and grow top line sales and margin.

POSITION SUMMARY

The Sales Coordinator provides excellent customer service by completing and processing orders, finding solutions to order issues, and communicating the transit of orders from our dock to theirs. You are a multitasker, organized and have an easy going, professional, get it done attitude. You are structured and independent within a fun and supportive team environment.

RESPONSIBILITIES:

• Support the Sales Team

• Process inbound Orders, communicate order status to customers within 24 hr. time matrixes

• Track sales orders and troubleshoot any inventory or delivery issues with customers

• Process POF for any customer short or damage upon delivery, track and communicate

• Update contacts, delivery instructions across all systems and communicate changes to the Sales Team

• Assist customers daily via telephone and email to provide customer service and resolve problems

• Support the Sales Team during travel and PTO

• Work with Inventory and Procurement to notify when low stock or out of stock issues at the warehouse level

• Other duties as assigned

PROFESSIONAL SKILLS:

• Strong organizational skills, great multi-tasker, attention to detail

• Excellent written and verbal communication

• Follow through – you start it, you finish it

• People person, enjoy building relationships with customers on the phone and through email

• Not afraid to resolve customer issues

• Thrives in an independent work environment, self-motivated & structured

• Intermediate to advanced skills in Microsoft Outlook, Word, Excel, PowerPoint

• Experienced with CRM database

EDUCATION AND/OR EXPERIENCE :

• Prior experience in a high volume, administrative role.

• Bachelor’s degree preferred.

Pay Range: $28.00 - $29.00 per hour

WORKING CONDITIONS AND PHYSICAL DEMANDS:

Professional office environment. Primary office environment is ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periods throughout the day. Reaching above shoulder heights, below the waist, or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques are required May include lifting up to 25 pounds on occasion.

EOE M/W/Vet/Disabled

The above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements as the employee may be required to perform any other duties as assigned. In the event of an absence where the teammate cannot perform these duties, the Manager will determine who shall perform these duties.

Affirmative Action Statement:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex,sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state, or local law.