Bus Crew / Busser in Claremont, California at Norms Restaurants

Reports To: Restaurant Management Team

Summary:

Greets guests upon their arrival, and provide refills as needed. Remove used tableware between courses; clear and reset tables after guests leave.

Duties & Responsibilities:

• Obtain service area assignment at the beginning of each shift.
• Promptly greet guests as they are seated and bring bread, butter and water to table.
• Remove used tableware between and provide tableware for next course.
• Clear tables after guests. Take tableware to dishroom and place silverware, dishes, glassware, etc. in appropriate areas for washing.
• Between seating's promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
• Inspect assigned restroom every 30 minutes and clean as needed.
• Respond appropriately to guest requests. Communicate guest requests to server as needed.
• Communicate with server and hostess to assure efficient seating, table utilization and customer service.
• Assist server as needed with food delivery, especially with large parties and during peak periods.
• Thank guests as they are leaving
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Qualifications:

• No previous restaurant experience required.
• Have working knowledge of the predominant language(s) of our guests.
• Be able to lift, reach, bend and stoop.
• Be able to work in a standing position for long periods of time (up to 5 hours).