WFH Operations Manager in Las Vegas, Nevada at DTE Energy Co

We are seeking an experienced and results-driven Operations Manager to oversee and optimize daily business operations in a remote work environment. The Operations Manager will lead teams, improve processes, monitor performance metrics, and ensure efficient execution of company objectives while maintaining high standards of productivity and customer satisfaction.

• Manage and oversee daily operational activities across departments.
• Develop, implement, and improve operational processes and procedures.
• Monitor key performance indicators (KPIs) and prepare operational reports.
• Lead, coach, and support remote employees and team leaders.
• Ensure compliance with company policies, procedures, and industry regulations.
• Coordinate projects and collaborate with cross-functional teams.
• Identify operational challenges and implement effective solutions.
• Manage budgets, resources, and operational costs.
• Drive productivity, efficiency, and quality improvement initiatives.
• Conduct performance evaluations and provide employee development opportunities.
• Support strategic planning and organizational growth initiatives.

• Bachelor's degree in Business Administration, Management, Operations, or a related field preferred.
• 3–5+ years of operations management or leadership experience.
• Experience managing remote teams and workflows.
• Strong knowledge of business operations, process improvement, and performance management.
• Proficiency with Microsoft Office Suite, project management, and collaboration tools.
• Excellent analytical, organizational, and problem-solving skills.
• Strong leadership and decision-making abilities.
• Ability to manage multiple priorities in a fast-paced environment.

• Experience with CRM, ERP, or operations management software.
• Knowledge of project management methodologies.
• Data analysis and reporting expertise.
• Budgeting and financial management experience.
• Strong communication and interpersonal skills.
• Change management and team development experience.

• Fully remote/home-based position.
• Regular virtual meetings and collaboration with leadership teams.
• May require flexible hours to support business operations.
• Fast-paced environment with multiple ongoing projects.

• Competitive salary
• Remote work flexibility
• Medical, dental, and vision insurance
• Paid time off and company holidays
• 401(k) retirement plan with company match
• Professional development and leadership training
• Performance-based bonuses
• Career advancement opportunities
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