Academic Records & Work Placement Coordinator in Harrisburg, Pennsylvania at Harrisburg University
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Job Description
POSITION SUMMARY
The Academic Records and Work Placement Coordinator administratively supports academic programs and students by managing courses, maintaining student records, and facilitating communication among stakeholders.
In addition, this role is accountable for managing and supporting the work placement requirements of students, ensuring compliance with university policies, and facilitating communication between students, faculty, and relevant university offices.
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KEY ACCOUNTABILITIES
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EXPECTATIONS OF ALL STAFF
- Advises the manager when:
- An assignment is not understood.
- An assignment conflicts with knowledge of the circumstances, current skills, or available time/resources.
- Obstacles to completing the assignment exist or are likely to occur.
- Opportunities to better complete or improve the assignment exist or may occur.
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MINIMUM ROLE REQUIREMENTS
- Bachelor's degree or equivalent work experience.
- Two years of higher education experience preferred.
- Excellent computer skills, including knowledge of Microsoft Office, spreadsheets, and document merging.
- Strong verbal and written communication skills, customer service, record keeping, and attention to detail.
- Ability to work independently, think ahead, multitask, and possess excellent time management and organizational skills.
- General understanding of federal, state, and local regulations as they apply to student records (i.e., FERPA, HIPAA, PDE, etc.) and best practices related to academic policies and procedures.
- Proficiency in Windows and Microsoft Office computer systems, student information systems, online student support tools, and learning-management systems and workflows.
- Ability to manage online student records and documentation in compliance with FERPA and institutional confidentiality standards.
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WORK HOURS
The university work week is Sunday through Saturday. Most employees are expected to work within the core hours of 8:00 am to 5:00 pm, Monday through Friday. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings, and may be required to work overtime.