General Manager in Mountlake Terrace, Washington at Jim Dandy Sewer & Plumbing

Jim Dandy Sewer & Plumbing has proudly served the Puget Sound area for over 115 years — and we’re still growing. We are seeking a dynamic and experienced General Manager to join our leadership team.

As a General Manager, you will be responsible for overseeing the day-to-day operations, managing cross-functional teams, and implementing strategic initiatives that drive company growth. This position requires a hands-on leader who is highly motivated, results-driven, and capable of working in a fast-paced, evolving environment. This is a great opportunity to get in with a fast-growing business where everyone on the team is valued. You must be able to work independently and with others as needed, while being a positive member of the whole team.

In addition to our competitive pay, we offer great benefits including:

• 100% employer paid premiums on medical, dental and vision insurance
• 401k and 401k Roth plan with up to 4% match in addition to your income invested
• Employer paid long-term disability insurance
• Employer paid life insurance
• 1 floating holiday
• 6 paid holidays
• Sick pay
• Paid vacation
• Paid weekly

Key Responsibilities:

• Lead and manage the operations of the company, ensuring high levels of productivity, quality, and customer satisfaction.
• Lead and manage a diverse team, fostering a collaborative and positive work environment focused on employee engagement, development, and retention.
• Lead, mentor, and train employees on effective sales strategies providing guidance & support to maximize sales potential and achieve targets.
• Develop and implement business strategies, plans, and procedures that align with the company's overall goals and objectives.
• Monitor and analyze performance metrics to identify areas of improvement, and drive process optimization.
• Communicate effectively with senior leadership and provide updates on key performance areas.
• Oversee financial performance, ensuring cost control and profitability.

• 2+ years of experience in a managerial or leadership position
• 2+ years of sales experience preferred
• Strong business acumen with a track record of successfully managing operational and financial performance
• Excellent communication and interpersonal skills
• Excellent leadership and team-building skills, with the ability to inspire and motivate staff
• Strong knowledge of the plumbing & HVAC industry best practices, trends, and regulations preferred
• Experience with QuickBooks or other accounting software
• Professional appearance and demeanor
• Great work ethic
• Valid driver’s license
• Driving history must meet minimum company standards