Senior Manager, Back End Revenue Cycle in United States at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Back End Revenue Cycle based in the United States.
This is a high-impact leadership role at the intersection of healthcare operations, revenue cycle optimization, and scalable process design. You will be responsible for stabilizing and transforming back-end revenue cycle performance across claims, denials, AR, and collections in a fast-growing, complex payer environment. The role requires both strategic oversight and hands-on operational depth, particularly in denial management, AR aging reduction, and payer-specific workflows. You will lead and develop a high-performing team while building systems that improve cash flow accuracy, reduce aging balances, and strengthen reimbursement outcomes. Working cross-functionally with finance, engineering, and client success teams, you will help design end-to-end revenue cycle processes that scale with organizational growth. Success in this role means driving measurable improvements in AR performance, denial recovery, and collections efficiency while establishing durable operational excellence.
- Lead end-to-end back-end revenue cycle operations, including accounts receivable management, denial resolution, and collections, ensuring accuracy, efficiency, and strong financial performance.
- Establish and optimize claim receipt monitoring processes, including ANSI X12 277CA acknowledgment tracking, escalation workflows, and clearinghouse coordination to ensure clean claim submissions.
- Own AR aging performance, including structured follow-up workflows, SLA enforcement, and targeted reduction of over-180-day balances through systematic payer engagement and recovery strategies.
- Build and manage a structured denial management system, including work queues, root cause analysis, appeal workflows, and prioritization based on financial impact and filing deadlines.
- Develop and optimize collections processes across payer populations, including follow-up protocols, escalation paths, and employer group coordination for payment resolution.
- Partner cross-functionally with finance, operations, engineering, and client success to ensure accurate reconciliation of AR data across systems and resolve payer or eligibility-driven issues at the source.
- Recruit, train, and lead a high-performing back-end RCM team, establishing performance standards, operational rigor, and a culture of accountability and continuous improvement.
- 7+ years of experience in revenue cycle management with a strong focus on back-end operations, including AR follow-up, denial management, and collections.
- Deep expertise in payer behavior, denial reason codes, appeal workflows, timely filing requirements, and reimbursement processes across commercial insurance environments.
- Proven track record of reducing AR aging, improving denial overturn rates, and strengthening collections performance in complex healthcare billing ecosystems.
- Hands-on experience with revenue cycle platforms such as AthenaHealth or similar systems, particularly in AR and denial workflow management.
- Demonstrated leadership experience building, scaling, and managing revenue cycle or collections teams with measurable operational outcomes.
- Strong analytical and problem-solving skills, with the ability to interpret financial and operational data to drive process improvements.
- Ability to work cross-functionally in a fast-paced, remote-first environment with strong ownership and execution mindset.
- Comfort using AI tools to improve productivity, workflow efficiency, and operational decision-making.
- Competitive compensation package aligned with experience and location
- Comprehensive medical, dental, and vision insurance coverage
- Remote-first work environment with distributed teams across the US
- Flexible work culture focused on outcomes and impact
- Paid time off and parental leave benefits
- Retirement savings plan (e.g., 401(k) where applicable)
- Home office and ergonomic support benefits
- Opportunity to contribute to mission-driven healthcare transformation initiatives
- Collaborative, data-driven, and values-oriented company culture.