Office Manager in Chandler, Arizona at The Doughnut Peddler

Who doesn’t love doughnuts? TDP Bakery exists to bring fresh indulgent bakery products to places where people could normally never enjoy them. Fresh, never frozen, bakery is just better. Through our BakeFace™ brand private-label partnerships, we supply a broad portfolio of Honestly Fresh™ baked goods to retailers nationwide.

We are looking for a Bakery Office Manager at our Chandler, Arizona location. This role is the first impression and point of contact for calls, emails, and visitors. You will be responsible for ensuring front office operations run smoothly. This role provides accurate employee and operational records and serves as a key administrative partner to the Bakery General Manager, Human Resources, and Operations teams. You will play a critical role in maintaining organization, consistency, confidentiality, and employee support in a fast-paced production environment. Bilingual in English/Spanish is required for this position.

Key Responsibilities:

• Handle incoming calls, emails, mail, visitors, and general inquiries in a timely and professional manner.
• Maintain organized filing systems, records, and administrative documentation.
• Manage office equipment, systems, and supply inventory to support daily operations.
• Oversee ordering and tracking of office, sanitation, bakery shoes for crews' program, and uniform supplies.
• Support daily inventory data entry and reporting for production planning, including entering packing slips and matching them to invoices.
• Compile and analyze data and reports as requested by leadership.
• Oversee food handler card tracking and compliance, where applicable.
• Manage key card access, activations, terminations, and access levels.
• Maintain confidential employee files and sensitive company information.
• Ensure onboarding and rehire processes are completed accurately and on time, including I-9 and E-Verify requirements in HCM (ADP).
• Partner with the Bakery General Manager and Human Resources on recruiting and staffing activities.
• Coordinate candidate communications, pre-screens, and interview scheduling.
• Support HR processes including benefits enrollment, reporting, and administrative documentation.
• Serve as a local administrative resource for employee questions, escalating issues to Human Resources as appropriate.
• Lead planning and coordination of bakery employee events, communications, and engagement activities.

Required Qualifications:

• High school diploma or equivalent; Associate’s degree preferred
• Minimum of 3 years of administrative or office management experience.
• Minimum of 3 years of customer service experience.
• Bilingual (English/Spanish) required
• Proficiency with Microsoft Word, Excel, Outlook, Teams, and SharePoint.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Experience in a manufacturing or production environment.
• Experience with HRIS or HCM systems (ADP Workforce Now preferred).

Work Environment:

• Bakery manufacturing and office environment.
• Frequent interaction with employees, applicants, visitors, and vendors.
• Ability to sit, stand, walk, and perform office and administrative duties throughout the workday.

TDP Bakery is an Equal Opportunity Employer and welcomes applicants regardless of race, religion, national origin, gender, sexual orientation, disability, or any protected category.