Courtyard Tampa North - Front Desk Agent in Tampa, Florida at Aimbridge Hospitality

Courtyard Tampa North - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Conveniently located off I-75, our University of South Florida hotel is just around the corner from all of the popular local attractions like Busch Gardens, Adventure Island Park, the Museum of Science and Industry and the USF Sun Dome. Our Busch Gardens hotel is also close to H. Lee Moffitt Cancer Center, Shriners Hospital, University Community Health and James A. Haley VA Hospital. Visitors enjoy the new Bistro in our lobby offering healthy choices, a variety of breakfast and dinner options, an evening bar, and specialty beverages made with Starbucks coffee. Guests will enjoy free high speed Internet, a 24-hour business center, and large in-room workstation.

Application deadline for Colorado positions: