Room Attendant in San Antonio, Texas at Hampton Inn Home2 Suites San Antonio River Walk

POSITION TITLE: Room Attendant

REPORTS TO: Executive Housekeeper / General Manager

ABOUT HAMPTON INN & SUITES / HOME2 SUITES SAN ANTONIO

The Hampton Inn & Suites / Home2 Suites, managed by Vista Host Management & Development Company, combines two popular brands under one roof, offering flexible accommodations for both short and extended stays. Located conveniently in a bustling area with easy access to dining and entertainment, the property features shared amenities such as a fitness center, indoor pool, and complimentary breakfast, ensuring a comfortable experience for all guests.

POSITION SUMMARY

The Room Attendant is responsible for maintaining clean and orderly guest rooms, restocking amenities, and reporting any maintenance issues to ensure a high standard of service. This role requires attention to detail, efficiency, and a guest-focused attitude to create a positive, welcoming atmosphere for all hotel guests.

WHO IS THIS POSITION FOR?

The Room Attendant role is best suited for someone who:

•Has a keen eye for detail and takes pride in keeping spaces clean and organized.

• Enjoys working independently while supporting the housekeeping team.

• Is proactive, reliable, and committed to maintaining high standards of cleanliness.

• Thrives in a physically active role that requires multitasking and prioritizing tasks.

WHY JOIN OUR TEAM?

• Competitive hourly pay with opportunities for performance-based incentives.

• Vacation / Sick / Bereavement / Holiday Pay.

• Health/Vision/Dental Insurance. • Life / STD Insurance.

• 401k Program. • Employee Discounts (Brand Hotels & Company Hotels).

• Free, Third-Party Employee Assistance Program (personal and professional).

• Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES

Housekeeping Responsibilities

• Provide a clean and safe environment for guests by cleaning and maintaining guest rooms and common areas.

• Vacuum carpets, dust furniture, clean floors, and ensure all surfaces meet cleanliness standards.

• Collect dirty linens and transport them to the laundry area, delivering fresh linens to room attendant carts as needed.

• Restock guest room amenities, including towels, soaps, and toiletries.

• Respond to guest requests in a timely manner, such as delivering extra linens or items from the front desk.

• Assist with deep cleaning and organization of common areas and maintain the lobby functions.

• Report any safety, maintenance, or housekeeping concerns to management.

• Adhere to lost and found procedures, guest safety protocols, and hotel policies.

• Acknowledge and greet guests in public spaces, anticipating and addressing their needs.

General Responsibilities

• Ensure efficient completion of daily room cleaning assignments in a timely manner.

• Use supplies and equipment responsibly, reporting any shortages or issues to management.

• Maintain a friendly and professional demeanor with guests and team members.

• Follow established schedules and support other departments as needed, performing additional tasks assigned by management.

• Comply with hotel safety guidelines and procedures to ensure a secure environment for guests and staff.

POSITION REQUIREMENTS

• Must be able to stand for extended periods, frequently moving within and about the facility.

• Ability to carry or lift items weighing up to 50 lbs and push/pull up to 200 lbs.

• Must frequently handle objects and equipment necessary for cleaning and maintenance tasks.

• Basic reading and writing skills for understanding assignments, checklists, and guest requests.

• Flexibility to work nights, weekends, and holidays as needed.