Event Sales Manager in San Antonio, Texas at Zachry

Who We Are

Based in San Antonio, Texas, Zachry Hotels is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hotels, we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

Together We Can Do Great Things® Every Person Matters® This Is More Than A Job®

The Monarch San Antonio – A Legacy of Service and Sophistication

The Monarch San Antonio, Curio Collection by Hilton, is a 200-room, 17-story boutique hotel located in the vibrant Hemisfair District of downtown San Antonio. Designed as a destination in itself, the property features thoughtfully curated meeting and event venues—including the iconic La Mariposa sculpture pavilion—a full-service spa, five distinct food and beverage concepts, a rooftop restaurant and bar, and a separate rooftop pool overlooking the city.

Steps from the River Walk and The Alamo, The Monarch is more than a place to stay. It is a place to belong, to connect, and to be inspired.

Our purpose is expressed through service—gracious, genuine, and unforgettable. Rooted in the traditions of San Antonio and elevated by modern elegance, every detail and every interaction reflects our commitment to hospitality at its highest level.

We are building a team of passionate, service-driven professionals dedicated to creating exceptional moments and lasting impressions for every guest who walks through our doors. If you are inspired by excellence and motivated by purpose, The Monarch San Antonio is where your talent can truly shine.

Position Overview

The Event Sales Manager is responsible for generating catering revenue by identifying, developing, and securing event business for the hotel. This role manages all aspects of the catering sales process, from prospecting and client relations through contract negotiations and agreement confirmation, ensuring high-quality service, strong financial performance, and exceptional client satisfaction.

What You'll Do

• Prospect, solicit, and secure new catering business across corporate, social, wedding, and group markets.
• Conduct sales calls, site tours, menu tastings, presentations, and client meetings to position the hotel as the preferred event venue.
• Prepare detailed proposals, contracts, and catering agreements while negotiating terms that achieve profitability and maintain brand standards.
• Develop and maintain a strong pipeline of leads through proactive outreach, networking, and relationship building.
• Meet or exceed assigned sales goals and contribute to the hotel's overall revenue strategy.
• Serve as the primary contact for clients from initial inquiry through the sales phase.
• Gather detailed event requirements and create accurate event sales agreements, diagrams, and custom menu solutions when needed.
• Coordinate closely with Banquets, Culinary, Events, and other hotel departments to ensure complete understanding of event requirements and a seamless transition into the planning phase.
• Conduct pre-event meetings and post-event follow-up with clients to ensure satisfaction and encourage repeat business.
• Provide recommendations and creative ideas to enhance event experiences while adhering to hotel capabilities and brand standards.
• Work closely with the Director of Events, Director of Sales & Marketing, Executive Chef, Banquet leadership, and other operational teams.
• Assist on-site during major events as needed to support successful execution.
• Maintain accurate and organized client files, proposals, contracts, agreements, and correspondence.
• Input and track client information, booking details, and revenue data within the hotel's sales and catering systems.
• Prepare forecasts, sales reports, and market analysis to support departmental strategy and revenue growth.
• Ensure all agreements and event plans adhere to hotel policies, safety standards, and financial guidelines.
• Perform other duties and special projects as assigned to support business needs.

What You'll Bring

Required Skills and Abilities

• Strong sales, negotiation, and relationship-building skills.
• Thorough knowledge of catering sales processes, event detailing, and banquet operations.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Strong organizational and multitasking abilities with the ability to manage multiple clients, events, and deadlines simultaneously.
• Ability to remain calm, flexible, and solution-focused in high-pressure situations and during last-minute event changes.
• Strong attention to detail and accuracy in event documentation, contracts, and client communications.
• Proficiency with hotel sales and catering systems, CRM platforms, and Microsoft Office applications.
• Ability to analyze sales performance, forecasts, and market trends.
• Ability to collaborate effectively with cross-functional teams and operational leaders.
• Professional appearance and adherence to grooming standards.
• Ability to work independently while contributing to a collaborative team environment.

Education & Experience

• High School Diploma or equivalent required.
• Bachelor's degree in Hospitality, Business, Marketing, Event Management, or a related field preferred.
• Minimum of 1–3 years of catering sales, hotel sales, event planning, or related hospitality experience required.
• Experience selling weddings, social events, corporate meetings, and group business strongly preferred.
• Experience negotiating contracts and managing client relationships preferred.

Other Qualifications

• Strong commitment to delivering exceptional client experiences and service excellence.
• Guest-focused, professional, and service-oriented mindset.
• Ability to work flexible schedules, including evenings, weekends, and holidays based on business demand.
• Strong commitment to teamwork, accountability, and collaboration.
• Ability to represent The Monarch San Antonio and Zachry Hotels in a professional manner both internally and externally.

Zachry Hotels offers an industry leading benefits package for our employees and their families.

• Medical, Dental, Vision and Life Insurance
• 401K, Paid Leave and Bonus Program
• Company-paid short-term and long-term disability insurance
• Employee assistance program
• Tuition Reimbursement
• And many more

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Notice to Staffing Agencies

Zachry Hotels (Zachry) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Zachry, including unsolicited resumes sent to a Zachry mailing address or email address, directly to Zachry employees, or to Zachry's resume database will be considered Zachry property. Zachry will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Zachry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Zachry's recruiting function to submit resumes, and then only in conjunction with a valid, fully executed contract for service and in response to a specific job opening. Zachry will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Zachry's Human Resources Representative or his/her designee. No other Zachry employee is authorized to bind Zachry to any agreement regarding placement of candidates by Agency.